Danna Gutierrez
Los Angeles,CA
Summary
Bilingual graduate student with over 3 years of experience in recreation coordination, customer service, and community outreach. Proven ability to design and implement successful programs, manage budgets efficiently, and foster strong community engagement. Adept at using innovative approaches to solve problems and drive participation. Fluent in Spanish and English, with a strong commitment to enhancing community well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recreation Coordinator
City of Bell
Bell, CA
01.2024 - Current
- Developed and implemented five recreation programs and 10+ events and activities annually to meet community needs.
- Monitored and managed program budgets exceeding $50,000, ensuring cost-effective programming and optimal resource allocation.
- Supervised and mentored a team of 10+ staff, overseeing recruitment, training, and scheduling to ensure seamless program delivery.
- Managed program registrations for hundreds of participants, ensuring 100% accuracy in data entry, timely follow-ups, and exceptional customer service.
Credentialing Intern
MSO Inc. of Southern California
Bell, CA
01.2025 - 04.2025
- Assisted in reviewing and verifying healthcare providers' credentials, licenses, and certifications in accordance with regulatory and organizational standards.
- Maintained and updated provider files and credentialing databases, ensuring data accuracy and compliance with confidentiality standards.
- Utilized credentialing software systems such as CAQH.
Office Assistant II
City of Bell
Bell, CA
01.2023 - 01.2025
- Acted as a liaison with the LA County Department of Public Health, facilitating timely responses to COVID-19 cases and exposures.
- Organized and evaluated athletic programs serving over 300 children, enhancing participant satisfaction.
- Prepared invoices for finance and managed budget tracking spreadsheets.
- Review timesheets and create work schedules for over 25 employees.
Medical Bioethics Intern
Kaiser Permanente
Downey, CA
08.2022 - 06.2023
- Utilized Health Connect to review patient's medical charts and follow HIPAA Privacy guidelines.
- Resolved ethical concerns in healthcare by providing guidance to patients.
- Educated and guided patients on how to complete an Advance Directive.
- Compiled and prepared legal documents for the Medical Records Department.
Education
Master of Science - Health Care Administration
California State University - Long Beach
Long Beach, CA05.2025
Bachelor of Science - Health Care Administration
California State University - Long Beach
Long Beach, CA05.2023
Skills
- Microsoft Word
- Customer service
- Team leadership
- Problem solving
- Time management
- Organizational skills
- Excel
- PowerPoint
- Canva
- Microsoft applications
Certification
- CPR
- First Aid
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- 3rd Place, USC Case Study Competition in Healthcare Administration (2025)
Timeline
Credentialing Intern
MSO Inc. of Southern California
01.2025 - 04.2025
Recreation Coordinator
City of Bell
01.2024 - Current
Office Assistant II
City of Bell
01.2023 - 01.2025
Medical Bioethics Intern
Kaiser Permanente
08.2022 - 06.2023
Master of Science - Health Care Administration
California State University - Long Beach
Bachelor of Science - Health Care Administration
California State University - Long Beach
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