Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Hi, I’m
Danna Medor
Wellington
Summary
Overview
7
years of professional experience
1
Certification
1
Language
Work History
Trinity Healthcare Group LLC
Office Administrator
01.2021 - 05.2023
Job overview
- Trained all new employees on records management system.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assisted department with email-based and phone support when call center was busy or short-staffed.
- Verified benefits and worked with insurance companies to obtain payments.
- Reviewed and sent medical records to other physicians upon request.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Oversaw office records and maintained strict document control.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Conviva Care Solutions INC
Office Coordinator
01.2019 - 09.2021
Job overview
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Maintained updated list of employee credentials and notified staff when professional licenses and certifications approached expiration.
- Updated and maintained schedules for patients as well as managed client correspondence.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment
Nationwide Mortgage Investment Firm
Manager
03.2016 - 04.2018
Job overview
- Counseling on issues such as excessive spending and borrowing.
- Explained very technical financial information to applicants in easy to understand language.
- Monitored pipelines to track and log status of loans.
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
Education
Palm Beach State CollegeLake Worth, FL
Associate of Arts from Accounting And Business Management
05.2009
University Overview
Skills
- Analytical Thinking
- Marketing Analytics
- Competitive Research
- Problem Solving
- Verbal and Written Communication
- Database Skills
- Survey Design and Development
- Detail-Oriented
- Data Collection and Analysis
- Office Production Evaluation
- Staff Training
- Correspondence management
Certification
- CNP - Certified Notary Public
- Licensed Realtor
Languages
English
Full Professional
Creole
Native or Bilingual
Timeline
Office Administrator
Trinity Healthcare Group LLC
01.2021 - 05.2023
Office Coordinator
Conviva Care Solutions INC
01.2019 - 09.2021
Manager
Nationwide Mortgage Investment Firm
03.2016 - 04.2018
Palm Beach State College
Associate of Arts from Accounting And Business Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteOn-SiteImportant To Me
401k matchWork from home optionHealthcare benefitsPaid sick leaveSoftware
Quickbooks and Crosslink Tax
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