Danna Moreno
Tyler
Summary
Dynamic Certified Clinical Medical Assistant with extensive experience at Texas Arthritis & Rheumatology Specialists. Proven expertise in HIPAA compliance and clinical documentation, enhancing patient outcomes through effective communication and support. Skilled in managing patient flow and utilizing healthcare software, fostering a collaborative environment to ensure quality care and patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Texas Arthritis & Rheumatology Specialists
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
Cashier
My Sisters Room
07.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Cavenders Western Store
11.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Chapel Hill High School
Tyler, TX05-2022
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital sign monitoring
- Vital signs monitoring
- Medical history recording
- Medical office procedures
- Patient intake process
- Clinical documentation
- Examination preparation
- Professionalism and ethics
- Physician support
- Patient scheduling
- Appointment setting
- Healthcare software usage
- Medical terminology
Accomplishments
I have fulfilled many accomplishments while working at Texas Arthritis and Rheumatologist. When I first started working there, I was hired as a front desk receptionist. Three months later I was moved to the nursing side of the clinic and was given the role of working as a primary nurse for one of the physician assistants in our clinic. I have also trained new nurses that have been hired to work at the clinic.
Certification
- CCMA - Certified Clinical Medical Assistant
- CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Clinical Medical Assistant
Texas Arthritis & Rheumatology Specialists
05.2023 - Current
Cashier
My Sisters Room
07.2022 - 04.2023
Cashier
Cavenders Western Store
11.2021 - 05.2022
High School Diploma -
Chapel Hill High School
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