Danna Ramirez
Dickinson
Summary
Dynamic catering and service professional with extensive experience at Gators Bar & Grill. Expert in catering logistics and staff training, enhancing customer satisfaction through exceptional service. Proven ability to lead teams and streamline operations, ensuring high-quality event execution and a positive dining experience. Bilingual communicator adept at fostering strong relationships.
Catering professional with strong background in hospitality and food service. Adept at managing food preparation, event setup, and customer service to deliver high-quality experiences. Reliable team player with focus on achieving results and adapting to changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Catering Assistant
Gators Bar & Grill
04.2021 - Current
- Coordinated catering logistics for events, ensuring timely delivery and setup of food services.
- Assisted in menu planning, collaborating with chefs to accommodate diverse dietary needs.
- Maintained cleanliness and organization of catering supplies, enhancing operational efficiency.
- Trained new staff on catering procedures, promoting adherence to service standards.
- Enhanced customer satisfaction by providing exceptional service during catered events.
- Oversaw quality control of food presentation and service during high-volume events.
Bartender
El Tiempo Cantina
11.2024 - 10.2025
- Prepared and served a variety of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Provided exceptional customer service by engaging with patrons and responding to requests promptly.
- Adapted quickly to changing menu items and seasonal specials, showcasing versatility in offerings.
- Developed knowledge of drink recipes to improve efficiency in order preparation and service speed.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Server Shift Leader
Gators Bar & Grill
04.2021 - 05.2024
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored new staff on menu knowledge and effective service techniques.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Education
High School Diploma -
Dickinson High School
Dickinson, TXNo Degree - Fire Technology
College of The Mainland
Texas City, TX12-2025
Skills
- Catering logistics
- Menu planning
- Time management
- Cleanliness standards
- Staff training
- Project coordination
- Team leadership
- Communication skills
- Bilingual
- High-volume service
- Strong teamwork
- Event setup and breakdown
Certification
NIMS 100
NIMS 200
NIMS 700
NIMS 800
Courage To Be Safe
Texas Alcoholic Beverage Commission
Texas Food Handlers
Languages
Spanish
Native or Bilingual
Timeline
Bartender
El Tiempo Cantina
11.2024 - 10.2025
Catering Assistant
Gators Bar & Grill
04.2021 - Current
Server Shift Leader
Gators Bar & Grill
04.2021 - 05.2024
High School Diploma -
Dickinson High School
No Degree - Fire Technology
College of The Mainland