Danna Reed
Albuquerque,NM
Summary
Highly motivated individual with passion for helping others. Experienced in community Services and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
13
13
years of professional experience
Work History
Building Caretaker Family and Community Services
City Of Albuquerque
Albuquerque, NM
10.2013 - Current
- Answered multi-lined telephone system and directed calls accordingly.
- Received and routed business correspondence to program specialist and center manager
- Gained knowledge and experience working with Toys -4-Tots program and events (9 years)
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Maintained clean, neat and operational facilities to serve program needs
- Obtained and Documented a variety of charitable donations to serve needs of community.
- Exhibited excellent communications and customer service relations skills
- .Responded to inquiries from callers seeking information.
- Restocked supplies, maintained and documented supply inventory
- Loaded and secured donated items in city vehicles for transport to facility.
Front End Cashier
Wal-Mart Supercenter
Albuquerque, NM
07.2008 - 09.2011
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained organized and orderly front end and removed carts, baskets and debris.
- Approached every question or concern with calm and level-headed approach.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Head Teacher
Down Town Preschool
Albuquerque, NM
2002 - 2007
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Applied play-based strategies to provide diverse approaches to learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted sensory development by providing access to different textures.
- Allowed for ample outdoor discovery time in schedule each day.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted and supervised 8-10 children through entire school day.10 10-15
- Developed weekly lesson plans and activities to engage children and promote learning.
- Implemented age-appropriate curricula to meet needs of young learners.
- Established positive relationships with students and families.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Monitored classroom to verify safe and secure environment.
- Incorporated music, art and literature into curriculum.
Education
Diploma - Medical Assistant
Apollos University
Albuquerque, NM04.2010
No Degree - Nursing
Apollos University
Albuquerque, NM04.2007
No Degree - Early Childhood Development
CNM
Albuquerque, NM06.2004
GED -
UNM Adult Education
Albuquerque, NM05.2003
Skills
- Clerical Support
- Good Telephone Etiquette
- Microsoft Word
- Data Entry
- Filing Systems
- Community Service Programs
- Event Support/Toys-4-Tots
- Community Resource Navigation
- Maintain Inventory
- Charitable Donations
- Food Distribution
- Cleaning and Sanitizing
Timeline
Building Caretaker Family and Community Services
City Of Albuquerque
10.2013 - Current
Front End Cashier
Wal-Mart Supercenter
07.2008 - 09.2011
Head Teacher
Down Town Preschool
2002 - 2007
Diploma - Medical Assistant
Apollos University
No Degree - Nursing
Apollos University
No Degree - Early Childhood Development
CNM
GED -
UNM Adult Education
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