Summary
Overview
Work History
Education
Skills
Timeline
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Danna Young

Newark,DE

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Surgical Office Supervisor

Burke Dermatology
08.2014 - Current
  • Interviewed applicants, hiring and evaluated of staff performances, coordinating staff scheduling
  • Provided ongoing staff training, coordinated medical students and training for daily duties
  • Maintained inventory, expiration logs, sterilization logs for tracking purposes
  • Educated patients on skin cancer diagnoses, medications, plans of treatment and further instruction given by providers
  • Assisted providers in general dermatology office schedules; new patient, biopsy, etc
  • Assisted Mohs surgeons in performing skin cancer removal procedures and reconstructive surgery
  • Followed independent schedule of post operative care such as suture removals, dressing changes and assessed wound healing and advised further instruction when needed
  • Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Created, prepared, and delivered reports to various departments.
  • Upheld strict confidentiality standards when handling sensitive information or documentation.
  • Ensured timely completion of projects by monitoring deadlines and setting clear expectations for team members.
  • Organized company events such as holiday parties or team-building activities to promote camaraderie within the workplace environment.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Served as a liaison between patients, providers, and insurance companies to resolve any issues or discrepancies efficiently.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
  • Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
  • Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.

Surgical Nursing/ Facial Plastic Team Lead

Panzer Dermatology & Cosmetic Surgery
04.2001 - 10.2011
  • Interviewed applicants and made recommendations for new hires
  • Participated in team meetings representing Facial Plastics Division to discuss best practices for patient care
  • Explained policies, procedures, services, pricing when applicable to patients
  • Educated patients on diagnoses, treatment plans, and post operative care by providing instruction for medications and wound care at home
  • Scheduled pre-operative testing appointments for patients, and obtained results; ensured all necessary documents were obtained and completed accurately for surgical procedures requiring local, MAC and General Anesthesia
  • Assisted in prepping main operating and smaller procedure rooms by sterilizing instruments and setting up equipment
  • Assisted in many surgical and non-surgical procedures; reconstructive, blepharoplasty, face lift, rhinoplasty, and other head and neck procedures, lasers and dermal fillers (elective and medically necessary)
  • Followed my own post operative care schedule; drain removals, suture removals, dressing changes and wound care.

Education

Associate degree of Science- Nursing -

Delaware Technical & Community College
Stanton Campus, Newark
05.2004

High School Diploma -

Middletown High School
Middletown, DE
06.1998

Skills

  • Goal Oriented
  • Microsoft Office Proficient
  • Team player
  • Excellent time management skills
  • Staff Management
  • Immunization Administration
  • Document Management
  • Highly Organized
  • Self Motivator
  • Self Disciplined for Independent Work
  • Scheduling and calendar management
  • Workflow Planning

Timeline

Surgical Office Supervisor

Burke Dermatology
08.2014 - Current

Surgical Nursing/ Facial Plastic Team Lead

Panzer Dermatology & Cosmetic Surgery
04.2001 - 10.2011

Associate degree of Science- Nursing -

Delaware Technical & Community College

High School Diploma -

Middletown High School

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Danna Young