Overview
Work History
Education
Skills
Timeline
Generic

Danna Carolina Sepulveda Henao

Queens,NY

Overview

2
2
years of professional experience

Work History

Assistant Teacher

J.R THE LITTLE GIGGLES FAMILY DAYCARE, INC
05.2024 - 08.2024
  • Supported student physical, mental, and social development using classroom games and activities.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.

Beautician Assistant

Namy Beauty
11.2023 - 02.2024
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Supported senior beauticians in performing various treatments, ensuring client comfort and satisfaction.
  • Collaborated with team members to plan and execute promotional events, attracting new clients and boosting salon visibility.
  • Reduced wait times for clients by promptly preparing treatment rooms between appointments.
  • Demonstrated excellent time management skills by efficiently managing multiple tasks simultaneously while maintaining high-quality service standards.
  • Contributed to a positive work environment by actively participating in team meetings and providing constructive feedback on salon operations.
  • Played a key role in maintaining a welcoming atmosphere within the salon by greeting all clients warmly upon arrival.
  • Assisted in inventory management, monitoring stock levels, and placing orders for necessary supplies.
  • Built strong rapport with clients through friendly interaction, active listening, and anticipating their needs.
  • Efficiently handled front desk duties such as answering phone calls, booking appointments, and processing payments when required.
  • Achieved seamless communication between team members with timely updates on appointment schedules or any changes.
  • Massaged clients' scalp during shampoos.
  • Used social media platforms to promote salon and services.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Waitress Trainer

Barn Joo 35
10.2022 - 09.2023
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Monitored new server performance and offered continuous support throughout training period.
  • Utilized effective communication techniques to support server learning and comprehension.

Restaurante Hostess

Kyma Hudson Yards
08.2022 - 10.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cleaning Crew Member

Campament Kingswood
06.2022 - 08.2022
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Emptied trashcans and transported waste to collection areas.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.

Education

Degree in Foreign Languages - Education

University Santiago De Cali
CL. 5 No. 62-00 Cuarto De Legua, Cali, Valle Del C
11.2021

High School Diploma -

School Patricio Symes
CL. 6 40A -56, Buenaventura, Valle Del Cauca, Col
08.2014

Skills

  • Parent-Teacher Communication
  • Behavior Management
  • Oral communication
  • Lesson Planning
  • Client consultation
  • Sanitation and Cleanliness
  • Facial treatments proficiency
  • Appointment Scheduling
  • Creativity and Innovation
  • Sales and Upselling
  • Team motivation
  • Patience and Tact
  • Reservation Management
  • Energy and enthusiasm
  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Cleanliness and hygiene
  • Conflict Resolution
  • Cash Handling

Timeline

Assistant Teacher

J.R THE LITTLE GIGGLES FAMILY DAYCARE, INC
05.2024 - 08.2024

Beautician Assistant

Namy Beauty
11.2023 - 02.2024

Waitress Trainer

Barn Joo 35
10.2022 - 09.2023

Restaurante Hostess

Kyma Hudson Yards
08.2022 - 10.2022

Cleaning Crew Member

Campament Kingswood
06.2022 - 08.2022

Degree in Foreign Languages - Education

University Santiago De Cali

High School Diploma -

School Patricio Symes
Danna Carolina Sepulveda Henao