Hi, I’m
Dannay Rios
Miami,FL
Summary
Driven Sales Manager with a proven track record at A Tu Aire Vip Services, excelling in client relationship management and strategic planning. Skilled in fostering long-term customer loyalty and executing promotional sales events. Demonstrated ability to lead sales teams to exceed targets through effective training and motivational skills, enhancing business development and planning.
Overview
13
years of professional experience
1
Certificate
Work History
A Tu Aire Vip Services
Sales Manager
2022.04 - Current (2 years & 5 months)
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
El Encanto Travel
Sales Associate
2012.01 - 2023.09 (11 years & 8 months)
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Restaurante Casa Kñi
Bartender, Mesero
2013.01 - 2021.02 (8 years & 1 month)
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
Universidad Habana , Cuba, Habana
Bachelor Of Economics from Accounting
06.2002
Economia Habana , Cuba, Habana
Economia General
06.1999
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Strategic Planning
- Direct Sales
- Sales process
- Sales Planning
- Sales operation
- Account Management
- Sales operations
- New Business Development
- Solution selling
- Order Management
- Business development and planning
- Decisive
- Business Planning
- B to B sales
- Marketing strategy
- Resolution-oriented
- Salesforce
- Operations
- Vendor Management
- Consultative Sales
- Promotional sales events
Certification
Sales of travel
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Sales Manager
A Tu Aire Vip Services
2022.04 - Current (2 years & 5 months)
Bartender, Mesero
Restaurante Casa Kñi
2013.01 - 2021.02 (8 years & 1 month)
Sales Associate
El Encanto Travel
2012.01 - 2023.09 (11 years & 8 months)
Universidad Habana
Bachelor Of Economics from Accounting
Economia Habana
Economia General
Sales of travel
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