Professional Unit Coordinator with 9 years of experience in medical field. Calm demeanor, efficient problem-solving approach and work ethic. Strong patient advocate with excellent communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cornell 3 medical/surgical floor nurse, charge nurse, unit coordinator - Clinician III
Martha Jefferson Hospital
10.2014 - Current
Manage patient care from admission to discharge.
Evaluate patient histories, complaints, and current symptoms.
Evaluate healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Observe and document patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Collaborate with physicians and interdisciplinary team to plan, implement and enhance management strategies and deliver appropriate treatment.
Administer medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Closely monitor post-operative patients including airways, surgical site bleeding, pain control, vital signs, and post-operative equipment (i.e wound vacs, Jackson Pratt drains, gastric tubes, PCA pumps, epidural pumps, Foley’s, etc.)
Educate patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Educate patients, families and caregivers on proper wound management, discharge place objectives, safe medication use, and disease management.
Connect with patients and families from variety of cultural and economic backgrounds to establish and maintain open communication for improved patient outcomes.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Primary Preceptor for new graduate nurses and employees. Facilitate one-on-one educational instruction for 6-8 weeks with varying skill level
Resource Float Nurse for multiple medical/surgical nursing floors including oncology and orthopedic specialty floors.
Physician Billing Specialist
University of Virginia
02.2008 - 01.2014
Work in Microsoft Word, Excel, Outlook and multiple University Programs/Software (i.e
IDX/TES, A2K3, EPIC, PACS, CodeRyte, Encoder)
Charge reconciliation process that accurse between EPIC and physician charges
Data entry of physician charges in physician billing system (IDX), in addition to familiarity of CPT procedure codes.
File, fax, scan and photocopy documents
Communicated with insurance providers to resolve denied claims and resubmitted.
Verified insurance of patients to determine eligibility.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Reviewed patient diagnosis codes to verify accuracy and completeness.
Education
Master’s Degree in Family Nurse Practitioner -
Spring Arbor University
Minneapolis, Minnesota
03.2023
Bachelor’s Degree in Nursing -
Capella University
Minneapolis, Minnesota
12.2017
Associates Degree -
Piedmont Virginia Community College
Charlottesville, Virginia
05.2013
Advanced Diploma -
Albemarle High School
Charlottesville, Virginia
06.2008
Skills
Licensed by Virginia Nursing Board
Nursing Staff Leadership
Unit Administration
Direct Patient Care
Patient Management
Patient Assessment
Clinical Documentation
Treatment Planning
Care Plan Implementation
Patient and Family Education
Medication and IV Administration
Healthcare Ethics
Wound Management
Diabetes Management
Seizure Management
Clinical Experience
Family Primary Care Practicum (250 hours): Sentara Family Medicine at 5th Street, Jessica Kenty
Obstetrics and Gynecology (125 hours): Elizabeth Mandell, Crozet
Sentara Martha Jefferson Oncology (125 hours): Laura Trissell
Pediatrics (125 hours): Sentara Family Medicine at 5th Street, Kara Potts
Total:625 hours
Certification
Board Certified APRN, FNP-C (10/23)
Registered Nurse Licensure, Virginia, 0001254170
Basic Cardiac Life Support, American Red Cross, 12/01/2023
Automated External Defibrillator, American Red Cross, 12/01/2023
Highlights Of Qualifications
Considerable knowledge of principles, procedures, methods, and techniques of nursing and health care
Loyal and dedicated employee; committed to performing at my best ability
Excellent performer- assessing, diagnosing, planning, implementing and evaluating of nursing care
Quick learner- ability and willingness to learn new nursing methods, equipment and applications
Caring, compassionate and patient
Ethical and non-judgmental- relate to individuals from diverse backgrounds
Organized and excellent multitasked- able to handle multiple priorities and plan accordingly
Possess effective verbal and written communication skills
Good judgment, decision making and problem solving skills
Punctual, always on time
Other Professional Experiences
Ambassador Team Member: Promote employee retention by building trusting relationships with new hire employee’s.
CAUTI champion: Hospital CAUTI prevention team. Provide employee education regarding appropriate Foley algorithm and management. Provide mandatory hospital CAUTI reviews for unit huddle. Complete daily audits with the Director of Patient Care Services on compliance with nurse driven protocol.
Shared Governance Med/Surg Council Chair: Attend monthly meetings with unit staff members to review unit-based concerns and contribute to improve quality nursing care and promote an efficient work environment. Also, responsible to attend monthly meetings with hospital wide shared governance committee's in order to provide a "voice" for the unit.
Unit Coordinator Council Member: Attend monthly meetings with hospital wide unit coordinators, managers, and nurse director to discuss effective leadership skills and acknowledge areas of weakness/strengths.
References
Mrs. Jessica Kenty (434-760-3540) jnmarsha@sentara.com- Family Nurse Practitioner, Sentara 5th Street
Ms. Christine Smith (434-607-0540) Ccsmith2@sentara.com -Functional System Administrator, Sentara Martha Jefferson Hospital
Mrs. Megan Smith (540-223-2180) Meganstokes11@gmail.com - Registered Nurse, Sentara Martha Jefferson Hospital, L&D
Mrs. Debra King (434-531-3998) Dlb4v@hscmail.mcc.virginia.edu - Billing & Coding Manager, University of Virginia, Radiology
Clin 3 Oncology Infusion Nurse at Sentara Martha Jefferson Hospital Cancer CenterClin 3 Oncology Infusion Nurse at Sentara Martha Jefferson Hospital Cancer Center