Hi, I’m
Danni Burns
Emmitsburg,MD
Overview
11
years of professional experience
1
Certification
Work History
Pizza Hut
Manager on Duty
05.2024 - Current
Job overview
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Visiting Angels
Home Health Aide
12.2020 - 12.2021
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Bedard Pharmacy and Medical Supplies
Pharmacy Technician
06.2019 - 09.2020
Planet Fitness
Front Desk Associate
02.2019 - 06.2019
Job overview
- Making sales
- Checking on customers billing
- Keeping the front presentable and professional
Hannaford
Produce Associate
09.2018 - 11.2018
Job overview
- Left so early because I was medically very sick and was in and out of the hospital
Great Falls Marketing
Sales Agent
11.2017 - 09.2018
Support Solutions
DSP/CRMA
01.2017 - 10.2017
Clover Manor
Personal Care Assistant
01.2016 - 11.2016
Maine Woolens
Blanket Inspector
07.2015 - 10.2015
Burger King
Kitchen Staff
09.2014 - 02.2015
McDonald's
Kitchen Staff
10.2013 - 09.2014
Education
Franklin Alternative High SchoolAuburn, ME
Diploma
06.2015
Skills
- Customer Care
- Customer Service
- Call Center
- Produce Experience
- Welding
- Guest Services
- Front Desk
- Kitchen Experience
- Cleaning Experience
- Caregiving
- Home Care
- Pharmacy Technician Experience
- Time Management
- Sales
- HIPAA
- Senior Care
- Vital Signs
- Janitorial experience
- Custodial experience
- Laundry
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Basic Welding, 09/01/15, Present, Completed Basic SMAW 24 hours
- CRMA, 03/01/17, 03/01/19, 24 hours course Life and Health Insurance
- CPR Certification
- First Aid Certification
- Pharmacy Technician Certification
- CNA
Assessments
- Nursing assistant skills, Proficient, 11/01/20, Providing nursing aid to patients using knowledge of relevant equipment and procedures
- Sales skills, Proficient, 11/01/20, Influencing and negotiating with customers
- Home health aide skills, Proficient, 11/01/20, Providing care to patients in a home setting
Timeline
Manager on Duty
Pizza Hut
05.2024 - Current
Home Health Aide
Visiting Angels
12.2020 - 12.2021
Pharmacy Technician
Bedard Pharmacy and Medical Supplies
06.2019 - 09.2020
Front Desk Associate
Planet Fitness
02.2019 - 06.2019
Produce Associate
Hannaford
09.2018 - 11.2018
Sales Agent
Great Falls Marketing
11.2017 - 09.2018
DSP/CRMA
Support Solutions
01.2017 - 10.2017
Personal Care Assistant
Clover Manor
01.2016 - 11.2016
Blanket Inspector
Maine Woolens
07.2015 - 10.2015
Kitchen Staff
Burger King
09.2014 - 02.2015
Kitchen Staff
McDonald's
10.2013 - 09.2014
Franklin Alternative High School
Diploma