Danni Hanshaw
Dayton,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
2002
2002
years of post-secondary education
Work History
Deli Lead
Meijer
Fairfield, OH
09.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed routine maintenance and repair.
General Merchandise Lead
Meijer
Fairfield, OH
12.2024 - 09.2025
- Led merchandise team to ensure accurate stock levels and presentation.
- Trained new associates on product placement and customer service standards.
- Assisted in inventory management using handheld devices for tracking items.
- Coordinated promotional displays to enhance customer engagement and sales.
- Monitored sales floor for cleanliness and organization to improve shopping experience.
- Collaborated with management to implement operational procedures efficiently.
- Provided guidance to associates on safety protocols and store policies.
- Resolved customer inquiries and concerns with effective communication skills.
- Ensured compliance with safety regulations and company policies.
- Engaged daily with store customers to gain insight and anticipate customer needs.
- Monitored inventory levels, identified discrepancies, and coordinated restocking activities.
- Assigned tasks to staff members based on individual strengths and abilities.
- Assisted customers with locating specific products throughout the store.
- Handled cash register operations including opening and closing procedures.
- Maintained a clean work environment through regular cleaning duties.
- Trained new employees on product knowledge, customer service standards, processes, and procedures.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Receiving Clerk
Meijer
Fairfield, Ohio
06.2024 - 12.2024
- Received and inspected incoming merchandise for accuracy and quality.
- Organized stockroom and maintained inventory levels efficiently.
- Processed returns and exchanges following company procedures.
- Collaborated with team members to ensure timely unloading of trucks.
- Utilized inventory management systems to track product locations.
- Assisted in training new employees on receiving procedures.
- Communicated with vendors regarding shipment discrepancies or issues.
- Maintained a clean and safe work environment in the receiving area.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Maintained a clean and safe work area in compliance with OSHA standards.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
- Updated inventory records to reflect new stock levels.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
- Maintained accurate records of incoming deliveries according to established procedures.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Checked accuracy of cargo manifests against purchase orders, identifying errors promptly.
- Identified and reported inventory discrepancies to supervisor with recommendations for correction.
- Assisted in the loading and unloading of materials when required.
- Coordinated with purchasing department to resolve invoice discrepancies promptly.
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Identified non-conforming material received from vendors and communicated with suppliers regarding discrepancies.
- Organized warehouse storage areas by item type and category for easy access and retrieval of products.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Maintained dock security and monitored entries into and exits from receiving and other secure areas.
- Routed received merchandise to proper storage areas according to product specifications.
- Liaised with vendor representatives to rectify damages and shortages.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Education
Business And Leadership Management - Business Administration
Mohave Community College
Bullhead City, AZ 10.2004 - 10.2004
River Valley High-school
Mohave Valley, AZSkills
- Inventory management
- Customer service
- Merchandising techniques
- Team leadership
- Safety compliance
- Effective communication
- Problem resolution
- Task prioritization
- Training and development
- Data entry accuracy
- Time management
- Conflict resolution
- Multitasking
- PPE use
Timeline
Deli Lead
Meijer
09.2025 - Current
General Merchandise Lead
Meijer
12.2024 - 09.2025
Receiving Clerk
Meijer
06.2024 - 12.2024
Business And Leadership Management - Business Administration
Mohave Community College
10.2004 - 10.2004
River Valley High-school