Dannia Nova
Stamford,United States
Summary
Customer service professional with 5 years of experience and 2 years in management, adept at improving communication and optimizing processes. Demonstrated success in fast-paced environments, enhancing operational efficiency. Committed to maintaining organization and fostering effective communication to achieve team and organizational goals. Ready to leverage these skills as an HS/PRS Case Coordinator to make a positive impact.
Overview
6
6
years of professional experience
Work History
Design Engineer
RMI Surfaces
Stamford, Connecticut
01.2025 - Current
- Facilitated creation of organized record-keeping systems for documents across all project phases with precision and attention to detail.
- Managed multiple design projects simultaneously, prioritizing tasks to meet deadlines.
- Generated detailed project specifications, effectively managing documentation and record keeping across all phases of projects.
- Applied CAD software to generate 3D digital models of countertops.
Interior Designer
Adrienne D'Agata
Port Chester, United States
05.2023 - 04.2024
- Saved 50% of the time while invoicing in-between projects in the first 3 months by filling out the vendor descriptions in the invoices while waiting for client approval of selected pieces, speeding up the purchasing process.
- Developed design presentations for clients, showcasing proposed layouts, color schemes, and material selections that assisted the client in making decisions that would finalize a design.
- Schedule, managed, and oversee furniture deliveries that were successfully delivered on time and with a 95% damage-free to fixtures or furniture pieces.
Shift leader
CVS Pharmacy
Stamford, United States
10.2019 - 06.2023
- Organize merchandise and replenishment in the store with attention to detail.
- Coordinate and fulfill tasks designated by store or operational manager while overseeing cashiers on duty.
Education
Interior Design - Bridgeport
University of Bridgeport
Bridgeport05.2022
Interior Design - Norwalk, CT
Norwalk Community College
Norwalk, CT05.2019
Skills
- Effective time management
- Collaboration and teamwork
- Quick learner
- Computer proficiency
- Multitasking ability
- Communication skills
- Microsoft Office expertise
- Customer service excellence
- Support and assistance
- Flexibility and adaptability
- Project management
References
References available upon request
Languages
Spanish
Accomplishments
- Magna Cum Laude 2022
- Honored Mention 2019
Timeline
Design Engineer
RMI Surfaces
01.2025 - Current
Interior Designer
Adrienne D'Agata
05.2023 - 04.2024
Shift leader
CVS Pharmacy
10.2019 - 06.2023
Interior Design - Bridgeport
University of Bridgeport
Interior Design - Norwalk, CT
Norwalk Community College
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