Resourceful professional in emergency response coordination, recognized for high productivity and efficient task completion. Skilled in rapid decision making, clear communication, and advanced logistical planning. Excel at prioritizing tasks under pressure, managing complex schedules, and navigating challenging scenarios with calmness and resilience. Ready to leverage problem-solving skills and teamwork to excel in fast-paced environments.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
20
20
years of professional experience
Work History
Dispatch Coordinator-rope Girl -
Osborne’s Towing and K&M Tree service
Somerville, AL
06.2016 - 02.2024
Coordinated and monitored daily delivery routes to ensure timely completion.
Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.
Maintained up-to-date records of freight movement and shipment tracking information in the system.
Received and dispatched calls for emergency services.
Updated records of driver locations, delays, and cancellations.
Created daily reports detailing response times, call volumes, and other pertinent information.
Maintained logs of all incoming calls and assigned tasks.
Resolved customer complaints related to service issues or delays.
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Managed a large volume of phone calls while ensuring accuracy in data entry.
Verified driver credentials prior to assigning them a route or task.
Interacted with local law enforcement agencies when responding to incidents in progress.
Scheduled loads according to priority and available equipment.
Identified locations and needs of callers to accurately send assistance.
Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
Prepared daily work and run schedules.
Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
Ordered supplies or equipment to issue to personnel.
Inspected trees for signs of disease, rot, insect infestation, weak limbs or other hazards.
Removed debris from fallen trees by chipping with a gas-powered chipper.
Performed routine maintenance on chainsaws, axes and other power tools used in tree removal.
Provided emergency services such as storm damage cleanup and risk assessment after severe weather events.
Erected safety barriers around work sites to protect bystanders from falling objects while working in high places.
Ensured compliance with local regulations regarding proper disposal of debris generated during projects.
Chipped brush into mulch for use in landscaping applications following tree removal operations.
Cleared tree falling areas of potentially dangerous shrubs, machinery or other plants before cutting to protect people, property and equipment from harm.
Inserted jacks behind saws to prevent binding of saws for tree falling.
Operated chippers, stump grinders, and other heavy machinery for tree and stump removal.
Documented inspection, collection, sample management and waste removal activities and findings through appropriate communications and recordkeeping practices.
Assisted in the removal of trees using pole saws, and other tools.
Assisted with grounds maintenance with basic landscaping support by mowing, trimming and debris removal tasks.
Met with customers to give free estimates on cost of installation and removal of existing fallen trees.
Performed stump grinding and removal operations, ensuring complete clearance of previous tree sites.
Assistant Manager
Dollar General
Laceys Spring, AL
10.2013 - 06.2016
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Ensured compliance with safety regulations and company policies.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Communicated regularly with customers to gain insights into their needs.
Supervised daily operations including scheduling shifts, assigning duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality, and conformance.
Interviewed prospective employees and provided input to HR on hiring decisions.
Produced thorough, accurate and timely reports of project activities.
Analyzed business performance data and forecasted business results for upper management.
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Upsold additional items based on customer interests and needs.
Scheduled shifts for fellow associates during peak traffic times.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Collected payments and provided accurate change.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Received and displayed product shipments on store retail shelves upon delivery.
Trained new team members in cash register operation, stock procedures, and customer services.
Cleaned shelves, counters and tables to maintain organized store.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Computed purchases and received and processed cash or credit payment.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Watched for and recognized security risks and thefts to prevent or handle situations.
Maintained records related to sales for store management.
Assembly Line Worker
Samina-sci
Huntsville , AL
03.2010 - 08.2013
Ensured compliance with company policies, procedures, regulations, and standards.
Established and maintained clear production procedures, job roles and quality assurance guidelines.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Implemented quality control measures to uphold company standards.
Assembled components of a variety of products, adhering to production specifications.
Inspected finished products for quality assurance purposes.
Operated machinery such as drills, saws and presses to assemble parts.
Ensured work areas were kept clean and organized at all times.
Verified accuracy of assembled parts before moving them down the line for further processing.
Adjusted machine settings according to job requirements, ensuring optimal performance.
Performed troubleshooting activities when malfunctions occurred in order to minimize downtime.
Followed standard operating procedures while performing tasks on the assembly line.
Worked quickly and efficiently while maintaining high standards of quality control.
Recognized defective material and reported issues to management.
Contributed to team-based environment to maintain line productivity and meet expected deadlines.
Completed accurate assembly work by positioning and aligning components.
Assembled components by examining connections for correct fit, fastening parts and subassemblies.
Built and packaged products to comply with multiple work orders and deadlines.
Boxed, labeled and moved items to keep production lines moving swiftly.
Worked through each required task and step in production processes.
Provided assistance in producing wiring components or assemblies.
Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
Production Technician
Syncro
Arab, Alabama
11.2008 - 03.2010
Set up and operated production machinery in accordance with prescribed procedures and guidelines.
Adjusted machine components to regulate speed, pressure, temperature, and other factors as needed.
Monitored machines for malfunctions or errors during operations.
Loaded materials into production machinery according to instructions.
Inspected parts for defects using precision measuring instruments.
Ensured safety regulations were followed at all times while operating machinery.
Repaired or replaced worn or defective parts on equipment using hand tools or power tools.
Calibrated machine settings to ensure precise operation and tolerances were met.
Trained new staff members in the use of production machinery and safety protocols.
Cleaned working areas regularly to maintain a safe environment.
Restocked supplies such as screws, nuts, bolts when needed.
Prepared machine for production processes by equipping with required tools and parts.
Verified production orders prior to starting set-up.
Reworked, repaired or replace damaged parts or assemblies.
Tested and troubleshot final assemblies.
Positioned or aligned components for assembly.
Inspected assemblies for defects during various stages of production.
Set up and operated metalworking machines to shape or fabricate parts.
Machine Operator Assembler
Cinaram
Huntsville , AL
01.2004 - 10.2008
Assisted in the assembly of parts for production machines.
Maintained quality standards throughout the manufacturing process.
Performed daily maintenance and cleaning on machinery.
Performed regular inspections of production machinery to ensure optimal performance.
Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
Collaborated with team members to increase efficiency and productivity on the production line.
Monitored inventory levels and notified appropriate personnel when restocking was needed.
Utilized hand tools such as drills, saws, grinders. to perform assembly operations on components parts.
Ensured that all products met established quality standards before packaging them for shipment.
Maintained cleanliness of work area by disposing of waste materials properly according to company policies.
Conducted regular maintenance checks on machines used in the production process including lubrication tasks and minor repairs.
Inspected finished goods for defects prior to packaging or shipping out to customers.
Attended regular training sessions to increase machine operating skills.
Setup and adjusted machines for daily operations.
Monitored and observed production line to watch for pile-ups and jams.
Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Met or exceeded target for on-time customer shipments.
Assembled components to produce finished products.
Loaded and unloaded materials from conveyor belts as required.
Used hand tools, power tools and other equipment to assemble components.
Adhered to strict safety guidelines while operating machinery.
Rotated through various stations on the production line to maintain skill versatility.
Adjusted machine components to regulate speed, pressure, temperature, and other factors as needed.
Loaded materials into production machinery according to instructions.
Identified problems with mechanical systems and made repairs as needed.
Trained new staff members in the use of production machinery and safety protocols.
Followed established manufacturing processes to assemble components correctly.
Assessed work for errors or compliance issues and made corrections or modifications.
Worked effectively in team environments to make the workplace more productive.