Danniela Borja
Pomona,CA
Summary
Experienced in register operations and customer service, this dependable team member consistently contributes to the smooth functioning of front-end operations. Going above and beyond the basic requirements, strives to address customer needs effectively. With a reliable and team-oriented approach, efficiently completes assignments to ensure optimal outcomes.
Overview
6
6
years of professional experience
Work History
Mentor
The Boys and Girls Club
08.2020 - 10.2020
- Ensured safety of the children by monitoring their play areas and activities throughout the day
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes
- Maintained classroom cleanliness by tidying up toys and wiping down surfaces
- Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime
Cashier
Casa Jalisco
03.2021 - 07.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier/Server
Seafood and Crawfish Inc.
01.2022 - 08.2023
- Greeted customers and answered customers inquiries regarding restaurant menu
- Provided excellent customer service while promoting daily specials to increase sales potential
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Mentor Volunteer
Just Us 4 Youth
09.2018
- Coordinated and supervised group activities for youth volunteers
- Provided guidance, support, and resources to help youth volunteers reach their goals
Retail Sales Cashier
LA County Fair
05.2024 - 05.2024
- Increased customer satisfaction by providing efficient and accurate checkout services.
- Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.
- Maximized transaction speed while maintaining accuracy by prioritizing tasks based on urgency, ensuring timely completion of responsibilities.
- Supported store promotions by communicating current offers to customers during their shopping experience.
Retail Sales Cashier
OC Fair & Event Center
10.2024 - 10.2024
- Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
- Reduced wait times for customers by quickly processing transactions and balancing the cash drawer daily.
- Enhanced store reputation with excellent customer service, addressing concerns and resolving issues promptly.
- Boosted sales revenue by upselling products and suggesting additional items during transactions.
Education
High School Diploma -
Garey High School
Pomona, CA05-2023
Skills
- Attention to Detail
- Multitasking skills
- Quick learner
- Money Handling
- Client relations strength
- Bilingual
- Reliability
Timeline
Retail Sales Cashier
OC Fair & Event Center
10.2024 - 10.2024
Retail Sales Cashier
LA County Fair
05.2024 - 05.2024
Cashier/Server
Seafood and Crawfish Inc.
01.2022 - 08.2023
Cashier
Casa Jalisco
03.2021 - 07.2021
Mentor
The Boys and Girls Club
08.2020 - 10.2020
Mentor Volunteer
Just Us 4 Youth
09.2018
High School Diploma -
Garey High School
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