Dannielle Horning
Seffner,FL
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Devon Self Storage
12.2022 - Current
- As the Assistant General Manager, assisted the General Manager with store operations, including but not limited to, revenue, safety, security, customer service and state and federal compliance
- Ensured the store was opened and closed and secured each business day
- Meet and exceed sale objectives through unit rentals, insurance protection and retail sales of other in-store products
- Maintain a safe and secure environment for all employees, customers, and visitors
- Fostered an environment of accountability for customer service; resolves customer concerns, work order and repair requests
- Securely managed payments and processing, handled cash and balanced receipts and the delivery of bank deposits accurately and timely
- Managed the security of company assets, functionality and repair of company equipment and cleanliness of company grounds
- Ensured products are ordered, received, stocked, priced and displayed in a timely and efficient manner
- Assisted the General Manager with auction process, including but not limited to, handling collection calls and notices, preparing for auctions, buyer pay out process and preparing the unit for new tenants
- Assisted in maintaining a top 10 store out of 108 stores
General Manager
American Classic Storage
05.2021 - 12.2021
- Managed the store operations, including but not limited to, revenue, safety, security, customer service and state and federal compliance
- Ensured the store was open and closed and secured each business day
- Meet and exceed sale objectives through unit rentals, insurance protection and retail sales of other in-store products
- Maintained a safe and secure environment for all employees, customers, and visitors
- Fostered an environment of accountability for customer service; resolves customer concerns, work order and repair requests
- Securely managed payments and processing, handles cash and balances receipts and the delivery of bank deposits accurately and timely
- Managed the security of company assets, functionality and repair of company equipment and cleanliness of company grounds
- Ensured products are ordered, received, stocked, priced and displayed in a timely and efficient manner
- Completed the auction process, including but not limited to, handling collection calls and notices, preparing for auctions, buyer pay out process and preparing the unit for new tenants
- Every month collected top revenues over 80,000 dollars
- Maintained 350 storage units
General Manager
Devon Self Storage
02.2020 - 03.2021
- As the General Manager, provided store operations, including but not limited to, revenue, safety, security, customer service and state and federal compliance
- Ensured the store is opened and closed and secured each business day
Meet and exceed sale objectives through unit rentals, insurance protection and retail sales of other in-store products - Maintained a safe and secure environment for all employees, customers, and visitors
- Fostered an environment of accountability for customer service; resolves customer concerns, work order and repair requests
- Securely managed payments and processing, handled cash and balanced receipts and the delivery of bank deposits accurately and timely
- Managed the security of company assets, functionality and repair of company equipment and cleanliness of company grounds
- Ensured products are ordered, received, stocked, priced and displayed in a timely and efficient manner
- Completed the auction process, including but not limited to, handling collection calls and notices, preparing for auctions, buyer pay out process and preparing the unit for new tenants
- Managed a store of 600 unit and parking spots
- Maintained a top 10 store ranking
Team Lead
Didlake
12.2017 - 05.2018
- Supervised a team of 6 to 10 disabled people
- Completed observation sheets daily
- Cleaned bathrooms
- Gathered all materials needed to clean
- Drove transit van to the base to clean.
- Coached team members in techniques necessary to complete job tasks.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Education
Bachelor of Science in Business and Administration - Finance and Real Estate
Old Dominion University
Norfolk, VA12.2003
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Site Link
- Store Edge
- SSM
- StorAlly
Tel
(757) 618-3702
Timeline
Assistant Manager
Devon Self Storage
12.2022 - Current
General Manager
American Classic Storage
05.2021 - 12.2021
General Manager
Devon Self Storage
02.2020 - 03.2021
Team Lead
Didlake
12.2017 - 05.2018
Bachelor of Science in Business and Administration - Finance and Real Estate
Old Dominion University
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