Dannielle Stienecker
Wapakoneta,OH
Summary
Detail-oriented professional with extensive experience in customer service. Demonstrated success in enhancing customer experiences and maintaining organized work environments. Committed to contributing to team success and improving operational efficiency. Actively pursuing growth in healthcare administration while completing a bachelor's degree.
Overview
12
12
years of professional experience
Work History
Light Harness Assembly
Crown Equipment
Minster, Ohio
07.2022 - Current
- Manufactured wire harnesses meeting quality and compliance standards.
- Preassembled components for wire harnesses in a production environment.
- Executed daily operations with accuracy and efficiency.
- Maintained a safe and clean work environment.
Team Member
Walmart
Lima, Ohio
05.2021 - 07.2022
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Operated cash registers and processed transactions accurately and efficiently.
- Maintained merchandise displays, promoting a clean and organized shopping environment.
- Maintained a clean and organized work area throughout the shift.
- Participated in cross-training to operate various stations within the team.
- Engaged in training sessions to acquire essential skills for the role.
- Sought opportunities to exceed job requirements, contributing to team success.
Online Grocery Pickup Associate
Walmart
Lima, Ohio
02.2020 - 05.2021
- Coordinated online grocery orders, ensuring timely pickup and high customer satisfaction.
- Collected and packed items with precision, enhancing order accuracy for customers.
- Communicated with customers regarding order status and pickup procedures.
- Assisted in training new associates on pickup processes and safety protocols.
- Maintained a clean and organized workspace to enhance operational efficiency.
- Utilized mobile devices to track orders and update customer information efficiently.
- Engaged customers in conversation to identify needs, providing tailored service and improving overall experience.
Dry Grocery Department Manager
Walmart
Lima, Ohio
08.2017 - 02.2020
- Managed daily operations of grocery department, optimizing product availability and enhancing presentation.
- Implemented inventory control measures, reducing waste and maintaining stock levels.
- Analyzed sales trends, refining inventory strategies to align with customer demands.
- Coordinated promotional displays and merchandise layouts, driving customer engagement and increasing sales.
- Collaborated with vendors to negotiate pricing and secure product deliveries efficiently.
- Ensured compliance with food safety regulations and company policies for quality assurance.
- Worked closely with store management team to develop new initiatives that would improve customer satisfaction ratings.
Overnight Stocker
Walmart
Lima, Ohio
04.2014 - 08.2017
- Stocked shelves with merchandise, enhancing product availability and organization.
- Organized shelves, racks, and bins, ensuring optimal product availability.
- Rotated products to minimize waste and uphold freshness standards.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Operated equipment such as pallet jacks for efficient inventory movement.
- Followed safety protocols while handling products and operating machinery.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Collected boxes and discarded trash from sales floor to maintain cleanliness.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH12-2027
High School Diploma -
Lincolnview High School
Van Wert, OH05-2011
Some College (No Degree) - Health Administration
Purdue Global
West Lafayette, INSkills
- Inventory management
- Customer service
- Project management
- Attention to detail
- Time management
- Multitasking Abilities
- Team collaboration
- Calm under pressure
- Communication skills
- Telephone communication
- Problem resolution
- Conflict resolution
- Self-Directed
- Flexible and adaptable
- Leadership
Timeline
Light Harness Assembly
Crown Equipment
07.2022 - Current
Team Member
Walmart
05.2021 - 07.2022
Online Grocery Pickup Associate
Walmart
02.2020 - 05.2021
Dry Grocery Department Manager
Walmart
08.2017 - 02.2020
Overnight Stocker
Walmart
04.2014 - 08.2017
Bachelor of Science - Health Administration
Southern New Hampshire University
High School Diploma -
Lincolnview High School
Some College (No Degree) - Health Administration
Purdue Global