Dannielle Traver
Cornelius,OR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Certified Diabetic Coach With Optavia
Self Employed Services
Cornelius, OR
04.2011 - Current
- Demonstrated proper technique for exercises to avoid injuries.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Motivated participants through one-on-one instruction and positive feedback.
- Utilized effective record-keeping system for tracking customer information.
- Developed healthy eating meal plans for clients to provide holistic approach.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Counseled participants on nutrition to help reach fitness goals.
- Designed specific workout systems for individual clients based on performance ability.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Encouraged participants to stay motivated and reach fitness goals.
- Assisted clients with personal fitness goals through realistic objectives.
Medical Scheduler
Health Source Chiropractic & Progressive Rehab
North Plains, OR
10.2011 - 10.2015
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Answered phone calls and messages for busy Chiropractic facility, scheduled appointments, and handled many patient inquiries.
- Registered and verified patient records before triage with most up-to-date information.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Processed payments and managed financial records to facilitate proper billing and tracking of payment history.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Monitored patient wait times, providing updates to achieve optimal patient satisfaction.
- Followed up with patients to reschedule missed appointments.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
Dental Receptionist
Bright Now! Dental (Smile Brands)
Woodinville, WA
09.2008 - 10.2011
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Processed medical insurance claims and payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Answered phone calls and messages for 6 dental providers and specialists. Scheduled appointments, and handled several patient inquiries.
- Completed patient referrals to other medical specialists.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build patient trust.
- Conducted patient intake interviews, recording and documenting relevant information.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Registered and verified patient records before triage with most up-to-date information.
Salon Manager
Beauty First
Woodinville, WA Beaverton, Oregon
10.2006 - 08.2008
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Maintained general appointment calendar and set shift schedules.
- Prepared annual budgets with controls to prevent overages.
- Scheduled employees to maintain adequate coverage during business hours.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved personal sales goals by upselling products to meet individual needs.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Organized promotions to boost sales
- Handled employee scheduling and coverage needs during business hours.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Managed cash flow, business transactions, banking, and accounting processes.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Cross-sold and up-sold new haircare products, and increased earnings
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Friont Desk Supervisor and Personal Trainer
Bally Total Fitness Holding Corporation
Hillsboro,
04.2000 - 09.2006
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Established relationships with guests to grow and retain client base.
- Managed front desk and staffing schedule
- Managed the retail and food bar
- Managed the register and cash flow of the front desk operations
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
Washington County Job Coach
Albertina Kerr
Portland, OR
11.2023 - Current
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Kept detailed records of individual histories, scores, and documents.
- Developed and implemented job coaching plans for clients with diverse career goals.
- Provided coaching and mentoring to employees.
Education
Skin And Hair Technology - Skin And Hair
Beaverton School of Beauty
Aloha, Oregon 09.2004
Personal Trainer Certificate - Exercise And Wellness
NASM
06.2002
Associate Of Business Administration - Business Administration
Portland Community College
Portland, OR06.2002
Diploma - General Studies
Forest Grove High School
Forest Grove, OR06.1999
Skills
- Health and Wellness
- Client Engagement
- Good Nutrition Promotion
- Health and Wellness Education
- Healthy Lifestyle Advocacy
- Leadership Skills
- Weight Control Guidance
- Member Retention
- Critical Thinking
- First Aid Certified
- Leadership and Coaching
- Health Club Promotion
- Member Records Management
- Communication and Interpersonal Connection
- CPR Certified
- Creative Solutions
- Dietary Restrictions
- Punctual and Dependable
- Goals and Performance
- Lifestyle and Nutrition Guidance
- Relationship and Community Building
- Staff Meetings
- Results-Driven Coach
- Fitness Evaluations
- Membership Sales
- Tracking Client Progress
- Client Screening
- Preventive Care
- Diet and Nutrition
- Nutrition
- Chemical Facial Peels
- Preventive Skin Care
- Client Consultations
- Waxing and Laser Hair Removal
- Facial Massages
- Spa Retail Sales
- Spa Treatment Services Expertise
Additional Information
I've worked with a lot of different medical and dental software programs. Once I have been trained on them, I am a fast learner.
I love multitasking, staying busy and jumping in wherever I can
I am not afraid to roll up my sleeves and do the work
I am eager to learn and always love to be challenged
I love pouring my heart into others and try to leave people better than how I found them
Timeline
Washington County Job Coach
Albertina Kerr
11.2023 - Current
Medical Scheduler
Health Source Chiropractic & Progressive Rehab
10.2011 - 10.2015
Certified Diabetic Coach With Optavia
Self Employed Services
04.2011 - Current
Dental Receptionist
Bright Now! Dental (Smile Brands)
09.2008 - 10.2011
Salon Manager
Beauty First
10.2006 - 08.2008
Friont Desk Supervisor and Personal Trainer
Bally Total Fitness Holding Corporation
04.2000 - 09.2006
Skin And Hair Technology - Skin And Hair
Beaverton School of Beauty
Personal Trainer Certificate - Exercise And Wellness
NASM
Associate Of Business Administration - Business Administration
Portland Community College
Diploma - General Studies
Forest Grove High School