Dannielle Burkett
Janesville,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer service-focused Transportation Manager with superb background in logistics management. Highly skilled at efficiency management and performance maximization. Dedicated to continuous productivity improvements through training as well as timely and efficient transportation operations. Stellar problem-solving and critical thinking skills.
Overview
9
9
years of professional experience
Work History
Transportation Manager
NFI
12.2021 - Current
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Oversaw team of 40 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.
- Consistently met budgetary targets through effective resource allocation and cost control measures.
- Streamlined operations by implementing new technologies for better communication and data management.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Conducted research to address delivery errors.
Transportation Operations Manager
NFI
09.2021 - Current
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Mentored new hires in departmental procedures and provided ongoing support for their professional development within the organization.
- Managed fleet maintenance program to minimize downtime and extend the life of vehicles while reducing overall expenses.
- Led a team of dispatchers, drivers, and support staff to achieve consistent on-time delivery performance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Assisted in recruiting, hiring and training of team members.
- Streamlined communication between departments to facilitate smooth operations and timely deliveries.
- Managed complex logistics projects involving multiple stakeholders while ensuring timely completion and meeting project objectives.
Transportation Supervisor
NFI
12.2019 - Current
- Managed routing, driver supervision and DOT compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
- Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
- Developed strong relationships with clients through consistent communication and excellent customer service practices.
Logistics Coordinator
NFI
07.2017 - Current
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Business Development Manager
Conney Safety
04.2015 - 07.2017
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone and, email nquiries.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
No Degree - Business Administration And Management
Blackhawk Technical College
Janesville, WIHigh School Diploma -
Milton High School
Milton, WI06.2001
Skills
Safety Management
Route Planning
Warehouse Operations
Transportation Regulations
Fleet Management
Budget Control
Route Optimization
Customer Service
Logistics Analysis
Customer Relationship Management
Timeline
Transportation Manager
NFI
12.2021 - Current
Transportation Operations Manager
NFI
09.2021 - Current
Transportation Supervisor
NFI
12.2019 - Current
Logistics Coordinator
NFI
07.2017 - Current
Business Development Manager
Conney Safety
04.2015 - 07.2017
No Degree - Business Administration And Management
Blackhawk Technical College
High School Diploma -
Milton High School