Dannisha Russell
Sterling Heights,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Floor Worker
Amazon Prime Products
Macomb Mi, MI
Manager
Ginas Soul Food
Eastpointe, MI
04.2017 - 12.2021
- Conducted monthly inventories of raw materials and components on work floor.
- Approved regular payroll submissions for employees.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized performance by monitoring daily
- Activities and mentoring team members.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Managed over hundreds of customers a day
- Increased sales by 20%
Manager
Evolution Fashion
Harper Woods, MI
05.2018 - 09.2020
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Accomplished multiple tasks within established timeframes.
Cashier
Walmart
Macomb, MI
05.2014 - 10.2016
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Eisenhower High School
Utica Mi 06.2015
Skills
- Team contribution
- Materials handling
- Understanding of emergency procedures
- Machinery operation
- Active Listening
- Attention to Detail
- Negotiation
- Budgeting
- Verbal and written communication
- Sales and marketing
- Coaching and mentoring
- Business planning
Timeline
Manager
Evolution Fashion
05.2018 - 09.2020
Manager
Ginas Soul Food
04.2017 - 12.2021
Cashier
Walmart
05.2014 - 10.2016
Floor Worker
Amazon Prime Products
High School Diploma -
Eisenhower High School