Dannon Hewitt
Manitowoc,WI
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Associated Bank. Proven ability to resolve discrepancies and enhance customer satisfaction through effective problem-solving and attention to detail. Highly reliable team player, adept at multitasking and maintaining a welcoming atmosphere in fast-paced environments.
Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teller
Associated Bank
03.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Bartender
Iron Buffalo
10.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Fox Hills Country Club
04.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Check-In Clerk
Fox Hills Country Club
02.2023 - 10.2023
- Maintained a clean, professional appearance of the check-in area to create a welcoming environment for all guests.
- Handled confidential guest information with discretion, maintaining privacy standards as per company guidelines.
- Assisted in training new staff on proper check-in procedures, resulting in consistent high-quality service.
- Utilized strong communication skills when interacting with diverse clientele, ensuring clear understanding of their needs and expectations during the check-in process.
- Enhanced customer satisfaction by efficiently handling check-in processes and addressing concerns.
- Generated invoices and collected payment from guests.
- Entered information into reservations system to update and maintain records.
- Consistently met or exceeded performance goals related to reservation accuracy, customer service, and overall efficiency.
- Answered questions about resort amenities and offered area attractions information.
Framer
Hobby Lobby
04.2023 - 06.2023
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
- Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
- Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
- Partnered with local photographers on projects involving large-scale printing, mounting, lamination, or other specialized presentation needs.
- Preserved delicate artwork by utilizing proper handling techniques, archival materials, and UV-protective glass selections.
- Increased repeat business from satisfied customers through word-of-mouth referrals generated by delivering exceptional results consistently.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
Machine Operator
VT Industries
06.2021 - 01.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Supported smooth operations through timely communication with supervisors regarding issues or discrepancies in orders.
- Assisted in training new employees on company procedures, fostering a knowledgeable workforce for continued success.
- Labeled, stacked and staged packages and boxes in designated warehouse areas to maintain organization.
- Reduced shipping errors for increased customer satisfaction with accurate labeling and documentation.
Cashier
Bp Gas Station
06.2020 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Pricing Coordinator
Meijer
03.2020 - 05.2021
- Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.
- Achieved optimal pricing accuracy by collaborating with sales, marketing, and finance departments.
- Assisted in the development of promotional pricing plans to drive sales growth and customer acquisition.
- Optimized margins through regular analysis of cost structures and identification of potential areas for improvement.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
Education
No Degree - Developmental Psychology
UWGB
Green Bay, WI01-2023
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Heavy lifting
- Strong multitasking
- Highly reliable
- Team player attitude
Certification
- Food Safety Manager Certification – National Registry of Food Safety Professionals.
Timeline
Teller
Associated Bank
03.2024 - Current
Bartender
Iron Buffalo
10.2023 - 06.2024
Bartender
Fox Hills Country Club
04.2023 - 10.2023
Framer
Hobby Lobby
04.2023 - 06.2023
Check-In Clerk
Fox Hills Country Club
02.2023 - 10.2023
Machine Operator
VT Industries
06.2021 - 01.2023
Cashier
Bp Gas Station
06.2020 - 05.2022
Pricing Coordinator
Meijer
03.2020 - 05.2021
No Degree - Developmental Psychology
UWGB
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