A knowledgeable and effective maintenance professional with over fifteen years of leadership experience looking to gain employment with a growing organization that values competent employees.
Overview
16
16
years of professional experience
Work History
Director of Engineering and Maintenance
Macy’s Customer Fulfillment Center
09.2022 - Current
Oversee the day-to-day maintenance operations of a 2.5 million square foot customer fulfillment center
Manage several electrical, mechanical, and capital projects
Manage a maintenance team of 50 plus consisting of various tradespeople
Manage a large parts room and tool inventory
Maintain and repair a large boiler system for clothing steamers throughout the warehouse
Maintain and repair a large chiller system for the cooling of the IT rooms
Maintain a large PIT fleet
Safety team leader
Manage a large maintenance budget
Manage KPI and performance metrics
BAS for HVAC and lighting systems
Various timekeeping and other administrative tasks
Improve the relationship between the operations team and the maintenance department
Maintain a CMMS system
Maintain and repair all facility systems including HVAC, plumbing, electrical, life safety, and interior and exterior lighting
Manage various contracts and scheduling for maintenance of grounds and equipment
Responsible for the maintenance and repair of all warehouse and facility equipment, office areas and grounds
Planning and scheduling the preventative maintenance and rebuild of all conveyor and sortation equipment
Maintain and repair a large IT room and backup generator system
Restructure a preventative maintenance program for all warehouse conveyor and sortation equipment to improve equipment uptime
Analyzed performance metrics to inform decision-making and enhance warehouse productivity strategies.
Established best practices for engineering standards, ensuring compliance with industry regulations and safety protocols.
Managed budget allocation for engineering projects, maximizing resource utilization while minimizing costs.
Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
Developed high-performing engineering teams through strategic hiring, focused mentoring, and performance management initiatives.
Evaluated emerging technologies to identify opportunities for integration into existing systems or develop innovative solutions.
Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables.
Designed and monitored project schedules and project manager assignments.
Streamlined engineering processes for increased efficiency, leading to faster project completion and reduced costs.
Established robust safety protocols to minimize accidents, resulting in a safer working environment for all employees.
Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
Increased production capacity by upgrading equipment and optimizing process workflows.
Reduced downtime and improved productivity through the implementation of effective preventive maintenance programs.
Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
Established procedures for corrective and preventive maintenance.
Managed and scheduled equipment and system preventive maintenance programs to verify contractual compliance.
Conducted routine and ongoing assessments of system operations by performing tests, rounds and analyzing data.
Completed annual capital budgeting, invoice review and approval and weekly work schedules.
Prepared, checked, and coordinated documentation to support component design and application.
Analyzed existing structures to create plans for modifications and improvements.
Evaluated existing procedures and made proactive adjustments to meet changing demands.
Created innovative solutions to architectural problems, enabling successful project completion.
Established and conducted quality control programs to verify construction projects met required quality standards.
Integrated architectural and engineering drawings to create cohesive packages.
Developed and implemented strategic initiatives for technology integration within fulfillment operations.
Led engineering teams to optimize fulfillment processes and improve operational efficiency.
Oversaw project management, ensuring timely delivery of engineering solutions aligned with business goals.
Mentored engineering staff, fostering professional growth and enhancing team capabilities.
Collaborated with cross-functional teams to identify process improvements and drive innovation in logistics systems.
Managed resource allocation and utilization for entire [Type] department.
Adhered to overall company business goals, meeting prescribed completion deadlines on [Number]% of projects.
Led successful product launches by coordinating multidisciplinary teams and ensuring timely delivery within budget constraints.
Represented company within client industry organizations and at industry events.
Expanded business relationships via one-on-one interactions and production of materials demonstrating culture of success.
Grew existing client relationships through consistent communication and effective contact.
Delivered cost savings by negotiating favorable contracts with vendors, lowering material expenses without sacrificing quality.
Mentored junior engineers in best practices and provided ongoing guidance on professional development opportunities.
Championed innovation, encouraging new ideas from team members and fostering a culture of continuous improvement.
Optimized manufacturing operations by identifying bottlenecks, implementing best practices, and providing targeted training to staff.
Spearheaded research projects that led to the development of cutting-edge technologies translating into competitive advantages for the organization.
Collaborated closely with sales teams to develop customized solutions that met client needs while driving revenue growth.
Implemented lean manufacturing principles to eliminate waste and maximize output across all operations areas.
Led proposal development efforts, presenting engineering opportunities to senior leadership for go-no-go decisions.
Ensured compliance with industry regulations through regular audits of systems, processes, and documentation efforts.
Presented technical findings at regional conferences sharing knowledge within the field while enhancing networking possibilities.
Oversaw assignment of engineering tasks by creating frameworks free of wasteful redundancy and unnecessary dependencies.
Took ownership of assigned department-wide projects, presenting regular updates to senior leadership on progress and status.
Functioned as primary point of contact for high-profile clientele, addressing concerns and meeting or exceeding expectations.
Attended weekly department head meetings to share information and voice concerns.
Worked closely with vendors and internal sourcing to establish relationships, fostering new opportunities, solutions and cost savings.
Used [Software] to prepare weekly reports regarding technical status of facilities.
Administered safety plans to train [Number] employees on meeting and exceeding OSHA safety standards.
Optimized performance of facility machinery through calibration and repairs.
Analyzed business and [Type] technical requirements to determine system design, potential issues and related cost for each project request.
Determined necessary steps to bring systems into compliance.
Reduced company expenditures and loss by [Number]% by implementing proactive maintenance procedures.
Negotiated contracts with vendors and suppliers to keep material costs within set budgets.
Presented project information and status updates to customers and fielded concerns.
Recruited, placed, and oversaw project staff for optimal project results.
Facility Maintenance Manager
Family Dollar Distribution Center
06.2009 - 09.2022
Managed the maintenance department for a 1.75 million square foot distribution center
Managed a large maintenance budget
Managed KPI and performance metrics
Managed a maintenance team of 50 plus various tradespeople
Maintained and repaired all facility systems including HVAC, plumbing, electrical, life safety, and all interior and exterior lighting
Maintained and repaired a large boiler and chiller system
Maintained a large fleet of PIT equipment
Safety team leader
Managed several electrical, mechanical, and capital projects
Various timekeeping and other administrative tasks
Managed contracts for grounds and warehouse equipment maintenance
Lowered downtime for warehouse equipment, sortation and conveyor systems
Responsible for the maintenance and repair of all warehouse equipment, office areas and grounds
Maintained and repaired two large IT rooms and backup generator systems
Corrected the problems in a large inventory of parts and equipment
Made significant improvements to a lock out tag out system to improve warehouse safety
Oversaw maintenance operations to ensure optimal facility performance and compliance with safety regulations.
Developed and implemented preventive maintenance programs to enhance equipment reliability and reduce downtime.
Managed vendor relationships for outsourced services, ensuring quality standards and cost-effectiveness.
Trained and mentored maintenance staff on best practices and safety procedures to improve team efficiency.
Conducted regular inspections of facilities, identifying areas for improvement and initiating corrective actions.
Collaborated with cross-functional teams to support operational goals through maintaining facility infrastructure integrity.
Streamlined inventory management processes for maintenance supplies, minimizing waste and enhancing accessibility.
Led initiatives to upgrade facility systems, driving improvements in energy efficiency and sustainability practices.
Coordinated with vendors to obtain cost-effective solutions, negotiating contracts for maintenance services and supplies.
Scheduled routine maintenance and repair of facility equipment.
Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
Evaluated facilities to determine if company maintenance protocols complied with [State] health and safety regulations.
Managed staff of [Number], created work schedules, distributed assignments, and supervised day-to-day operations.
Inspected facility and assessed its [Type] and [Type] systems for functionality and safety.
Reduced repair costs with regular equipment inspections and preventative maintenance initiatives.
Fostered a team-oriented environment among staff members, providing ongoing training opportunities for skill development and growth.
Regularly reviewed and adjusted facility maintenance plans in response to changing needs or conditions within the organization, ensuring effective resource management.
Provided technical expertise during the planning stages of new construction projects or major renovations within the organization''s facilities.
Optimized energy consumption, implementing energy-saving measures such as retrofitting lighting systems and upgrading HVAC units.
Oversaw contractor relationships during site improvements or expansions by managing bid processes, contract negotiations and ensuring the successful completion of projects.
Conducted regular building assessments to identify areas for improvement or necessary repairs, prioritizing projects based on urgency or impact on operations.
Delivered consistent high-quality service through diligent supervision of maintenance staff tasks and performance evaluations.
Responded effectively to emergency situations involving facilities or infrastructure issues by coordinating appropriate resources quickly and efficiently.
Maintained compliance with local building codes, environmental regulations, and industry best practices for safe operations at all times.
Established a proactive approach to asset management, extending equipment lifespan through timely repairs and upgrades.
Managed maintenance team for optimal performance, resulting in reduced downtime and enhanced facility functionality.
Developed comprehensive budgets for facility maintenance projects, ensuring financial accountability and effective resource allocation.
Collaborated with cross-functional teams to support organizational goals related to facility operations and capital improvement projects.
Developed a strong preventive maintenance culture by educating staff on proper procedures, scheduling routine inspections and addressing issues proactively.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Identified and communicated customer needs to supply chain capacity and quality teams.
Set aggressive targets for employees to drive company success and strengthen motivation.
Developed detailed plans based on broad guidance and direction.
Leveraged data and analytics to make informed decisions and drive business improvements.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Launched quality assurance practices for each phase of development
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
Associate of Science - Electrical Engineering
Purdue University Online
Indianapolis, IN
09.2026
Trade School Electrical Certificate -
Wabash Trade School
Chicago, IL
06.1994
GED -
Gage Park High School
Chicago, IL
06.1994
Skills
PROJECT MANAGEMENT FOR LARGE ELECTRICAL, MECHANICAL, CAPITAL, AND CONTINUOUS IMPROVEMENT PROJECTS FROM START TO FINISH
BUDGET FORECASTING AND LONG-TERM LABOR PLANNING
DEMATIC AND INTELLIGRATED CONVEYOR AND SORTATION SYSTEMS
AUTOSTORE AUTOMATED STORAGE SYSTEMS
KNAPP POCKET SORTATION SYSTEMS
MAINTENANCE AND REPAIR OF LARGE BOILER AND CHILLER SYSTEMS
SUPERVISORY CONTROL AND DATA ACQUISITION (SCADA) SYSTEMS
LEAN MANUFACTURING PRACTICES TO CUT COSTS AND IMPROVE PERFORMANCE
EFFECTIVELY MANAGING TEAMS OF 50 PLUS VARIOUS MEP TRADESPEOPLE
HIRING, TRAINING, MENTORING, AND DEVELOPING TEAM MEMBERS FOR SUCCESS AND GROWTH
KPI AND OTHER PERFORMANCE METRICS MANAGEMENT
BUILDING AUTOMATION AND ENERGY MANAGEMENT SYSTEMS
ROOT CAUSE ANALYSIS TO PREVENT REOCCURRING DOWNTIME
DEVELOPING AND WORKING WITHIN LARGE BUDGETS AND FORECASTING EXPENSES
MAINTENANCE AND REPAIR OF ALL FACILITY SYSTEMS INCLUDING HVAC, PLUMBING, ELECTRICAL, LIFE SAFETY, AND LIGHTING
MANAGEMENT OF OUTSIDE CONTRACTORS, VENDORS, SERVICE AGREEMENTS, VARIOUS CONTRACTS, AND INVOICES FOR GROUNDS AND EQUIPMENT
PLANNING DOWNTIME FOR ALL EQUIPMENT REBUILDS AND PREVENTATIVE MAINTENANCE
MAINTENANCE AND REPAIR OF LARGE IT DATA ROOMS AND BACKUP GENERATOR SYSTEMS
MAINTENANCE AND REPAIR OF ALL WAREHOUSE EQUIPMENT AND FACILITY SYSTEMS
MAINTENANCE AND REPAIR OF A LARGE FLEET OF PIT EQUIPMENT
ORDERING PARTS AND MAINTAINING A LARGE PARTS INVENTORY
OSHA SAFE PRACTICES AND PROCESS SAFETY MANAGEMENT
PREVENTATIVE MAINTENANCE AND PREDICTIVE MAINTENANCE PROGRAMS
ELECTRICAL TROUBLE SHOOTING USING BLUEPRINTS AND WIRING SCHEMATICS
MICROSOFT WORD, EXCEL, OUTLOOK AND OTHER COMPUTER PROGRAMS, AND MP2, IRIS, AND LIMBLE CMMS SYSTEMS
ALLEN BRADLEY AND SCHNEIDER PLC SYSTEMS AND CONTROLS
Additional Qualifications
AED, CPR and first aid training, various electrical training certificates, arc flash training, lock out training, OSHA 10 training, and trained on various lift equipment
Credit Card Customer Service Representative at Macy’s Credit And Customer ServiceCredit Card Customer Service Representative at Macy’s Credit And Customer Service