Danny Bird
Tulsa
Summary
Resourceful Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service, ensuring optimal operational functionality. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet and exceed job expectations while maintaining high levels of client satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Service Tech/Mechanic/Parts/Sales
Tulsa Boat Sales
Tulsa
02.2014 - 09.2025
- Assisted fellow mechanics when necessary during complex repairs.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Collaborated with team members to streamline service processes and enhance overall efficiency.
- Provided timely responses to customer inquiries, ensuring satisfaction and fostering long-term relationships.
- Kept detailed records of repairs, labor involved and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Maintained accurate records of service calls, repairs, and parts used.
- Organized tools and supplies neatly within workspace for easy access during maintenance tasks.
- Diagnosed mechanical issues in boats using specialized tools and equipment.
- Performed routine maintenance and repairs on various boat systems and components.
- Assisted customers with service inquiries and scheduled appointments efficiently.
Education
Some College (No Degree) - Business
Southwest Missouri State
Springfield, MOHigh School Diploma -
Raytown High School
Kansas City, MOSkills
- Customer service
- Problem solving
- Attention to detail
- Effective communication
- Flexible and adaptable
- Scheduling efficiency
- Problem and issue resolution
- Mechanical aptitude
- Power tool proficiency
- Project estimation
- Preventive Maintenance
- Work order prioritization
- Troubleshooting and analysis
- Professional and courteous
- Punctual and reliable
- Team collaboration
References
References available upon request.
Timeline
Service Tech/Mechanic/Parts/Sales
Tulsa Boat Sales
02.2014 - 09.2025
Some College (No Degree) - Business
Southwest Missouri State
High School Diploma -
Raytown High School