Danny Coonrod

• Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
• Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
• Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
• Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
• Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
• Built relationships with customers and community to establish long-term business growth.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Managed accounts to retain existing relationships and grow share of business.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Implemented systems and procedures to increase sales.
• Prepared sales presentations for clients showing success and credibility of products.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Facilitated business by implementing practical networking techniques.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Communicated product quality and market comparisons by creating sales presentations.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
• Compiled and analyzed data to determine approaches to improve sales and performance.

Start date December

Start date December 2988End date Feb 1991

All aspects of managing , hiring, customer retention , employee retention, dealing with manufacturers , ordering and purchasing of new and used inventory and maintaining constant efficient time management and financial planning to achieve set goals and expectations

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Established and cultivated solid business relationships with new or existing customers.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Evaluated performance against goals and implemented appropriate development plans.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Implemented systems and procedures to increase sales.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Managed accounts to retain existing relationships and grow share of business.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Prepared sales presentations for clients showing success and credibility of products.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

• Led, trained and coached plant staff to facilitate high levels of productivity and quality.