Danny Cuica
Lawrenceville,GA
Work Preference
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Service Desk Engineer
Synchronize Solutions
Buford, GA
2024.02 - 2025.09
- Provide technical assistance to staff and customers on software-related issues.
- Setup, configure and troubleshoot computer systems, hardware, and software.
- Monitor system performance and troubleshoot any basic issues.
- Enter the necessary information into Ticketing and PSA software.
- Provide training and support to team members in the use of computer systems and software.
- Help manage IT inventory.
- Research and recommend solutions for technical problems.
- Developed and implemented Standard Operating Procedures (SOPs) for various processes within the company, resulting in increased efficiency and reduced errors.
Paralegal
Gardner Injury Law
Atlanta, GA
2016.02 - 2017.08
- Provided legal and general support to attorney practicing personal injury law.
- Obtained, investigated, and organized documentation from insurance companies, healthcare facilities/providers, and police departments, ensuring confidentiality while working with sensitive materials.
- Interviewed clients about case facts and updated them on the case’s status.
- Prepared legal documents and correspondence and maintained databases and case files.
Material Handler/Forklift Operator
United States Marine Corps
Oceanside, CA
2018.02 - 2021.12
- Utilized a forklift to load and unload storage containers to/from delivery trucks.
- Completed daily forklift inspection reports and maintained records onsite.
- Maintained the storage center and forklift to ensure that they were kept clean and in good repair.
- Scanned and uploaded contracts, addendums, and other documents into IT servers.
Inventory Management Specialist
United States Marine Corps
2017.08 - 2021.12
- Efficiently execute inventory control, financial management, recordkeeping, physical distribution systems administration, petroleum management, and other related duties.
- Analyze the supply-demand and forecast future needs to support the procurement and logistics processes.
- Coordinate receiving, inspecting, handling, packaging, and storing supplies and equipment.
- Managed an over 172-million-dollar account with a track record of successfully passing two inspections.
- Received multiple awards, including the Good Conduct Medal and letters of appreciation for helping businesses.
Education
Bachelor of Arts - Political Science
Georgia Gwinnett College
Lawrenceville, GA 2022.01 - 2025.12
No Degree - Information Security Analyst (ISA) Program
ACI Learning
2022.08 - 2023.01
Associate of Arts - Criminal Justice
Everest College
2012.01 - 2014.05
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Skills
Patch management
Software installation
Incident management
Network administration
System administration
Remote support
Hardware support
Ticketing systems
Technical troubleshooting
Inventory maintenance
Languages
English
Native language
Spanish
Elementary (A2)
A2
Timeline
Service Desk Engineer
Synchronize Solutions
2024.02 - 2025.09
No Degree - Information Security Analyst (ISA) Program
ACI Learning
2022.08 - 2023.01
Bachelor of Arts - Political Science
Georgia Gwinnett College
2022.01 - 2025.12
Material Handler/Forklift Operator
United States Marine Corps
2018.02 - 2021.12
Inventory Management Specialist
United States Marine Corps
2017.08 - 2021.12
Paralegal
Gardner Injury Law
2016.02 - 2017.08
Associate of Arts - Criminal Justice
Everest College
2012.01 - 2014.05