Summary
Overview
Work History
Education
Timeline
Generic

Danny Darling

South Portland,ME

Summary

Former Business owner of real estate investment company with experience in building trades; electrical, plumbing, maintenance whom earned an Accounting Degree that has a strong work ethic.

Overview

35
35
years of professional experience

Work History

Remote Technical Product Specialis

Grainger
Portland , Maine
06.2023 - Current
  • Provided technical support to customers, troubleshooting product issues and resolving customer inquiries.
  • Supported sales team by providing technical expertise during sales calls or demonstrations.
  • Increased value to customers through product knowledge
  • Using Remote tools I provided support to customers

Remote Technical Support Specialist

Noritz America
Fountain Valley, CA
07.2021 - 08.2022
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Troubleshot workflow issues and escalated complex problems to project managers.
  • Supported customers with online billing, access and account issues.
  • Demonstrated advanced product knowledge to solve customer issues.
  • Served as first point of contact for incoming technical service calls and emails.
  • Used remote login tools to assist clients with technical and product questions.

Former Owner

Darling Investments L.L.C.
South Portland, ME
04.2016 - 10.2019

* Builder of residential housing

* Project Management with critical knowledge and skills

* Project initiation, project planning and execution

* Project cost and scheduling, project risk, quality and assessment

Pipefitter/Plumber

Sub Contractor
South Portland, Maine
03.1995 - 10.2016

* Install plumbing fixtures & pipes in new and existing buildings

* Read blueprints & specification sheets

* Layout & design for the installation of pipes & fixtures

Digital Telephone Switching

United States Air Force/Air National Guard
South Portland , Maine
03.1990 - 05.1996

* Responsible for installing, removing, refurbishing, maintaining, testing, and troubleshooting telephone switching systems

Education

Associate of Applied Science - Accounting

Kaplan University
Portland Maine
2009

Certificate - Real Estate

Arthur Gary School of Real Estate
Westbrook, ME
07.2006

Electrical Technology

Sheppard Air Force Base
Wichita Falls, TX
05.1990

Timeline

Remote Technical Product Specialis

Grainger
06.2023 - Current

Remote Technical Support Specialist

Noritz America
07.2021 - 08.2022

Former Owner

Darling Investments L.L.C.
04.2016 - 10.2019

Pipefitter/Plumber

Sub Contractor
03.1995 - 10.2016

Digital Telephone Switching

United States Air Force/Air National Guard
03.1990 - 05.1996

Associate of Applied Science - Accounting

Kaplan University

Certificate - Real Estate

Arthur Gary School of Real Estate

Electrical Technology

Sheppard Air Force Base
Danny Darling