Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danny Diaz

New York,New York

Summary

Dynamic Operations Manager at Kyte Systems Inc, skilled in operational strategy and cost optimization. Achieved significant reductions in operating costs while enhancing customer satisfaction. Proven leader in staff development and team building, with a strong focus on continuous improvement and effective problem-solving. Expert in developing standard operating procedures to drive efficiency.

Overview

15
15
years of professional experience

Work History

Operations Manager

Kyte Systems Inc
New Jersey, Manhattan, Brooklyn
07.2023 - 07.2025
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Collaborated with the executive management team on long-term strategic planning initiatives for the organization.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Managed staffing needs through recruitment, selection, onboarding, and training, as well as disciplinary action, as necessary, to meet company objectives.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Measured and reviewed performance via KPIs and metrics.

Fleet Coordinator

Kyte Systems Inc
New York, New York
05.2022 - 07.2023
  • Enhanced fleet operation efficiency through streamlined daily activity management.
  • Managed hiring processes for personnel, strengthening operational capacity.
  • Scheduled vehicle maintenance to ensure optimal functioning of the fleet.
  • Tracked inventory of repair parts and supplies to minimize downtime.
  • Built strong relationships with management and drivers through clear communication.
  • Oversaw driver schedules, improving estimated and planned arrival times for deliveries.
  • Performed routine vehicle inspections and compliance audits to maintain safety standards.

SUCCESS SALES MANAGER

METRO By T-Mobile
BRONX, MANHATTAN, NY
07.2010 - 09.2020
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Education

Bachelor of Arts - Game and Web Design

Katherine Gibbs
Long Island
07-2010

CDL-A Training -

New York Commercial Driving School Corp.
New York, NY

Skills

  • Operational strategy
  • Standard operating procedures
  • Cost optimization
  • Staff development
  • Business and operations management
  • Team building/leadership
  • Complex problems analysis
  • Management
  • MS office
  • Problem solving

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Operations Manager

Kyte Systems Inc
07.2023 - 07.2025

Fleet Coordinator

Kyte Systems Inc
05.2022 - 07.2023

SUCCESS SALES MANAGER

METRO By T-Mobile
07.2010 - 09.2020

Bachelor of Arts - Game and Web Design

Katherine Gibbs

CDL-A Training -

New York Commercial Driving School Corp.

Similar Profiles

CREATE PROFILE