Danny Gandy
10391 Mahalo Way, Garden Grove,CA
Overview
7
7
years of professional experience
Work History
Office Technician
County of Orange
05.2024 - Current
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Collaborated with cross-functional teams on various projects, ensuring timely completion of tasks and meeting deadlines.
- Demonstrated commitment to patient confidentiality by adhering to HIPAA guidelines at all times.
- Adhered to strict confidentiality guidelines to protect participant information.
Security and Safety Supervisor
Pacific Hospitality Group
09.2021 - Current
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Collaborated with law enforcement officers regularly.
- Participated in staff meetings, special events and professional development activities.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Monitored central alarm systems for fire, intrusion and duress alarms.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Provided expert guidance in developing workplace safety policies, resulting in decreased accident rates.
- Evaluated employee performance regularly, providing constructive feedback aimed at enhancing productivity and job satisfaction levels.
- Developed comprehensive plans for various operations, resulting in timely execution of tasks and objectives.
- Enhanced team collaboration in SOP development through regular communication and feedback sessions.
Valet Attendant
ACE Parking Management
02.2021 - 02.2023
- Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles.
- Answered guest's questions about property amenities and services.
- Monitored and documented guest traffic flow in valet lot.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Completed claim check, vehicle damage, and billing dispute forms.
Police Explorer
Garden Grove Police Department
02.2018 - 10.2021
- Worked closely with law enforcement by helping perform law enforcement duties.
- Assisted in various law enforcement duties including traffic control, DUI checkpoints.
- Volunteered 100s of hours.
- Constant training in police work and knowledge.
- Supervised crowds at busy events to prevent injuries and property destruction.
Supervisor / Cook / Drink Maker
Tastea
12.2020 - 03.2021
- Accurately completed end-of-day financial tasks worth over $1000 of cash and card transactions daily.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
Lifeguard
Great Wolf Lodge
03.2018 - 03.2019
- Monitored safety of all guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Saved distressed persons using rescue techniques and equipment.
Education
Criminal Justice
Golden West Community College
Huntington Beach05.2024
High School Diploma -
Garden Grove High School
Grove Grove, CA06.2020
Skills
- Outstanding communication skills
- Excellent written skills
- Deposit Preparation
- Customer Service
- Cash Handling
- Payment Acceptance
- Complaint Resolution
- Great leadership skills
- Radio code knowledge/ skills
- Theft Prevention
- Security Regulation Enforcement
- CCTV Monitoring
- Detailed Activity Logs
Timeline
Office Technician
County of Orange
05.2024 - Current
Security and Safety Supervisor
Pacific Hospitality Group
09.2021 - Current
Valet Attendant
ACE Parking Management
02.2021 - 02.2023
Supervisor / Cook / Drink Maker
Tastea
12.2020 - 03.2021
Lifeguard
Great Wolf Lodge
03.2018 - 03.2019
Police Explorer
Garden Grove Police Department
02.2018 - 10.2021
Criminal Justice
Golden West Community College
High School Diploma -
Garden Grove High School
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