
Oversaw troubleshooting efforts and communication with tenants and retail clients to enhance service delivery. Coordinated with contractors to ensure project alignment with safety and Hines policies. Managed work order processes through computer systems, leveraging Microsoft tools for effective presentations in Spanish when required. Developed leadership capabilities while serving as a third-party contractor for GMI until Hines positions become available.
Conducted property inspections to maintain compliance with safety standards. Assisted tenants and retail areas by addressing work orders promptly. Collaborated with contractors to support project needs and resolve small electrical, HVAC, and plumbing issues. Maintained property upkeep and responded to emergency situations as needed. Pursued certifications to enhance knowledge during apprenticeship.
CPO (certified pool operator)
Certified Lift operator