Daniel Golberg

• Efficiently navigated waterways using GPS technology to efficiently transport clients to optimal fishing locations within allotted timeframes.
• Promoted sustainable fishing practices by educating clients on catch-and-release methods and proper fish handling techniques.
• Continuously updated personal expertise on regional fish populations through research and networking with other professionals in the field.
• Collaborated with fellow guides to share information on best fishing locations and strategies for various seasons.

- Being able to install appliances with panels in a way they would like in a showroom.

- Ability to work with a team and by yourself

- Being able to Multitask

- I drove the 24 foot box truck had to be able to back into peoples driveways sometimes over a mile long

• Continuously updated personal expertise on regional fish populations through research and networking with other professionals in the field.
• Demonstrated exceptional customer service skills by attentively addressing client concerns before, during, and after guided excursions.

• Enhanced customer satisfaction by providing expert advice on fishing equipment and techniques.

- Fishing Department to Customer Service

At Gander Outdoors I started in the fishing department as a fishing sales associate. In the 2 weeks I worked in the fishing department I sold the most Good Sam Memberships and credit cards at company record rates.

- Good Sam Memberships

This was their membership program where you would save 10% or more on ever purchase

Interactions with customer

- I was voted number 1 for customer service in our district

- Good Sam Credit Cards

- I was number 2 in the company for getting people to sign up for Good Sam Credit Cards

- this was Gander Outdoors Credit Cards they acquired points for every purchase.

• Enhanced customer satisfaction by providing expert advice on fishing equipment and techniques.
• Educated customers about proper care and maintenance for their purchased equipment, extending product lifespan.
• Increased store revenue by upselling premium fishing gear and accessories to customers.
• Contributed to team success by meeting individual sales goals regularly while supporting colleagues'' efforts.