Summary
Overview
Work History
Education
Skills
Certification
Dale Carnagey Management skills X and Y Theory.
Timeline
AdministrativeAssistant

Danny Hancock II

Auburndale,FL

Summary

Accomplished CDL Truck Driver and Warehouse Specialist with a proven track record at Publix Distribution, showcasing expertise in safe driving and efficient freight management. Renowned for a strong work ethic and exceptional problem-solving abilities, consistently enhancing operational efficiency and safety. Achieved a significant milestone with a 10-year safety driving certificate, underscoring commitment to excellence and reliability in transportation and warehouse safety rules and regulations in warehousing operations.


Overview

35
35
years of professional experience
1
1
Certification

Work History

CDL Truck Driver

Publix Distribution
11.2014 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • 10 YEAR SAFETY DRIVING CERTICICATE.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Filled out load paperwork and DOT-mandated log books.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Successfully avoided time delivery delays by carefully planning best routes.

Warehouse Worker

Publix Distribution
02.2012 - 08.2014
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds. 60 -70 lbs.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

Selector

Publix Distribution
08.2010 - 02.2011
  • Moved loads of up to [Number] pounds using forklifts and other lift equipment.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
  • Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
  • Assisted with physical inventory audits, ensuring accurate record-keeping and loss prevention measures were in place throughout the process.
  • Enhanced team productivity by assisting with training new employees on warehouse processes and best practices.
  • Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.

Conagra Shipping Receiving and Outside Warehouse

Conagra
01.2007 - 02.2008
  • Improved team productivity by providing ongoing training and support for staff members.
  • Implemented cost-saving measures in packaging materials usage without compromising product protection during transit or storage stages.
  • Streamlined packing procedures to minimize errors and increase overall accuracy in order fulfillment.
  • Contributed towards the overall company sustainability goals by promoting practices like recycling of packaging materials and reducing energy consumption within the warehouse.
  • Oversaw routine maintenance schedules on essential equipment like forklifts or conveyor systems which resulted in improved operational reliability over time.
  • Conducted regular inventory audits to identify discrepancies, ensuring accurate record-keeping for financial reporting purposes.
  • Managed a team of employees, delegating tasks efficiently while monitoring performance metrics for continuous improvement.
  • Maintained a safe and organized work environment, reducing workplace accidents and injuries.
  • Reduced order processing time with the implementation of inventory management software.
  • Developed strong relationships with vendors and carriers, fostering better communication and timely deliveries.
  • Provided exceptional customer service by addressing inquiries promptly about shipment statuses, delays, or special handling requirements.
  • Optimized storage space utilization by implementing effective warehouse layout strategies.
  • Consistently met deadlines for order fulfillment, ensuring customer satisfaction and repeat business.
  • Enhanced warehouse efficiency by streamlining shipping and receiving processes.
  • Resolved shipment discrepancies quickly to maintain customer satisfaction levels and reduce potential losses from returns or refunds.
  • Evaluated staff performance regularly using objective criteria such as individual productivity rates or error reduction percentages in reviewed tasks.
  • Implemented quality control procedures for incoming shipments, resulting in reduced product returns due to damage or defects.
  • Collaborated with other department leaders to ensure smooth coordination of daily operations.
  • Established procedures that minimized instances of lost items within the warehouse facility while also expediting retrieval times when needed.
  • Coordinated cross-functional initiatives with sales, logistics, and procurement teams to maximize company profitability through efficient supply chain management practices.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Conducted research to address shipping errors and packaging mistakes.
  • Sorted and delivered materials to different work areas and staff.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.

South Atlantic Cold Storage

South Atlantic Cold Storage
01.1998 - 02.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Trained Fork Lift Drivers, And Pallet Jack Drivers.
  • Learned and adapted quickly to new technology and software applications.
  • Manage Operations when needed at our other 3 locations.
  • Manage and over see sales, Banking, and future business.
  • Unload Train Rail Cars with Slipsheet Machine, and Forklifts
  • Train all Employees Safety Training, and Forklift Training and Safety.
  • Coordinate all operations at Orland Facility, and our other facilities when needed!

.

Commercial Carrier Corp Warehouse

Commercial Carrier Corp
01.1990 - 01.1998
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Interned the forklift rodeo, Placed 1st place Team, 3rd placed 3rd solo.
  • I have traind on the following warehouse equipment: Forklift 6,000-8,000 lb. Slipsheet Forklift. 4 Prong Forklift, Squeeze Pack Forklift, Rotator Forklift., Barrel Grabber Forklift, Safety Cage Forklift. Propane, and Electric.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
  • Streamlined inventory management, updating records to reflect real-time stock levels.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Reduced order processing times with meticulous attention to order picking and packaging.

Education

High School Diploma -

Auburndale High School
Auburndale, FL
06-1988

Skills

  • Strong work ethic
  • Packaging and labeling
  • Product picking
  • Receiving processes
  • Commercial driving
  • Picking and packing
  • Equipment operations
  • Freight management
  • Safe driving
  • Transportation management
  • Package handling
  • Route planning
  • Problem-solving
  • Punctual and reliable
  • Sorting and labeling
  • Product location
  • Warehousing operations
  • Parcel delivery
  • Defensive driver training
  • Material handling
  • Interdepartmental communication
  • Certified forklift driver
  • Route navigation
  • GPS and route planning
  • Warehouse operations
  • Light maintenance
  • Organization and prioritization
  • Vehicle inspections
  • Team collaboration
  • Scanner systems
  • Shipment tracking
  • Attention to detail
  • Warehouse organization
  • Shipping/Shipments
  • Equipment maintenance
  • Pallet jack handling
  • Inspection and quality control
  • Transportation safety
  • Shipping and receiving
  • Weather tolerance
  • Accurate record keeping
  • Material loading and unloading
  • Workload prioritization
  • US Driver's license
  • Load management
  • Clean MVR
  • Punctual and dependable
  • Safety compliance
  • Technology use
  • Customer service
  • Stacking and staging
  • Hand-eye coordination
  • Packing equipment operation
  • Materials transport
  • Space utilization
  • Workflow optimization
  • Inclement weather driving
  • Receiving and processing shipments
  • Troubleshooting techniques
  • Vendor coordination
  • Documentation & recordkeeping
  • Equipment operation
  • Pallet jacks
  • Records management
  • Product Inspections
  • Materials transportation
  • Heavy haul expert
  • Materials handling and transport
  • Merchandise staging
  • Data entry
  • Shipment preparation
  • Address management system
  • Delivery scheduling
  • Safety protocols
  • Order verification
  • GPS use
  • Route management
  • Storage organization
  • Route deliveries
  • Hazardous materials handling
  • Basic mathematics
  • Pallet jack usage
  • Change-of-address orders
  • Logistics planning
  • Order preparation
  • Order ticket reading
  • Shipping and receiving tracking
  • Delivery records
  • Forklift operations
  • Pallet jack use
  • Vehicle inspection
  • Cost reduction strategies
  • Punctuality
  • Load security
  • Quality control
  • Safety and compliance
  • Teamwork skills
  • Route logs
  • Safety training
  • Physical strength
  • Customer-oriented
  • Health and safety regulations
  • Teamwork
  • Cargo handling
  • Teamwork and collaboration
  • Freight coordination
  • Conflict resolution
  • Professionalism
  • Problem-solving abilities
  • Shipment palletization
  • Materials handling
  • Time management abilities
  • Vehicle systems
  • Damage reports
  • Handheld scanners
  • Active listening
  • Shipping documentation
  • Vehicle operation
  • Loading and unloading
  • Adaptability and flexibility
  • Decision-making

Certification

  • Forklift Safety and Operator Training Certification - Occupational Safety and Health Administration (OSHA).
  • Dale Carnage Management X and Y Theory!
  • Dale Carnage Sales Class


Dale Carnagey Management skills X and Y Theory.

Very good class for managing employees. Helps find your skill set how to handle situations. I believe all Manager should take this corse. It is very good for HR situations as well as how to handle employees making a mistake and how to handle that employee! or employees involved.  IThis class teaches people skills! . At the same time these skills help the morale and a pleasant but  productive work environment! These skills are needed in Companies because their are always different situations and It mostly is all about what to say and what not to say! as long as the company Handbook and rules and laws work together for a great safe Productive work place!

Timeline

CDL Truck Driver

Publix Distribution
11.2014 - Current

Warehouse Worker

Publix Distribution
02.2012 - 08.2014

Selector

Publix Distribution
08.2010 - 02.2011

Conagra Shipping Receiving and Outside Warehouse

Conagra
01.2007 - 02.2008

South Atlantic Cold Storage

South Atlantic Cold Storage
01.1998 - 02.2007

Commercial Carrier Corp Warehouse

Commercial Carrier Corp
01.1990 - 01.1998

High School Diploma -

Auburndale High School
Danny Hancock II