Daniel Heffernan
Ocala,FL
Summary
Skilled in planning practical routes and selecting advantageous shipping methods. Excellent coordination and communication skills used to develop positive professional relationships with carriers. Talented administrative professional knowledgeable about methods for managing inbound and outbound shipments. Fully versed in computerized tracking, RFID scanning and shipment logging. Dependable in following up on issues. Communicative Purchasing Agent with several years of background in procurement, evaluating material quality and securing services of suppliers and manufacturers. Consistently maintains accurate sales and purchasing reports for forecasting and cost tracking. Energetic and hardworking individual with high attention to detail and purchasing budget drafting capabilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Red Tag / Warranty Department
E - One
Ocala, FL
02.2021 - Current
- Developed and implemented tagging strategies to ensure accurate tracking of website performance.
- Attended seminars, workshops and conventions to remain current on educational research and statistics impacting educational standards.
- Worked closely with stakeholders from product, engineering, marketing, sales. to understand their requirements around tagging and reporting needs.
- Collaborated with other departments to ensure complete satisfaction from customers when resolving their claims.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Attended meetings and training sessions related to new developments in the field of product warranties.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Supported sales team members to drive growth and development.
Receiver / Master Material Handler
E - One
Ocala, FL
03.2019 - 02.2021
- Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Cleaned and organized work areas, equipment, and storage facilities as needed.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Obtained required documentation to process shipments and support movement.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Prepared documentation to track and report on damaged or missing items.
- Prepared reports detailing stock movements within the warehouse for management review.
- Adhered strictly to safety regulations while operating machinery or handling hazardous materials.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
Purchasing Agent
Cheney Brother Inc.
Ocala, FL
01.2018 - 03.2019
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
- Investigated damaged or defective items shipped from suppliers before approving payment.
- Monitored inventory levels of critical items to minimize stock outs while keeping costs low.
- Evaluated supplier performance to ensure that products met quality standards at the lowest cost possible.
- Sourced new vendors for purchasing needs.
- Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.
- Researched potential products, vendors and services to compare price and quality.
- Prepared, coordinated and communicated price quotes, terms of sale, delivery dates and service obligations to customers and contractors.
- Researched materials offerings from new suppliers to obtain most competitive pricing.
- Reviewed invoices for accuracy prior to processing payments.
- Verified warehouse received accurate and timely inventory by regularly consulting database.
- Worked with operation managers to develop consistent service levels across locations.
IT Technician
Cheney Brother Inc.
Ocala, FL
08.2014 - 01.2018
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
- Set up user profiles on local machines according to established standards.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Maintained positive working relationship with fellow staff and management.
- Developed training materials and procedures or trained users in proper use of hardware or software.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Provided technical support to users via telephone or remote access.
- Oversaw daily performance of computer systems.
Order Picker
Cheney Brother Inc.
Ocala, FL
08.2010 - 08.2014
- Confirmed items picked for orders by keying codes into system.
- Provided assistance in maintaining a clean working environment within the warehouse.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Achieved productivity and accuracy standards to meet company guidelines.
- Organized warehouse shelves according to item size, type, style, color or product code.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Performed regular cycle counts of inventory levels in assigned areas.
- Labeled boxes and placed in outbound collection areas.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Education
High School Diploma -
Lake Weir High School
Ocala, FL06-2007
Certification
- Fork Lift Operator License
- Order Picker License
- Pallet Jack Certification
- Bronze Certification
- Safety Quality Certification
References
References available upon request.
Timeline
Red Tag / Warranty Department
E - One
02.2021 - Current
Receiver / Master Material Handler
E - One
03.2019 - 02.2021
Purchasing Agent
Cheney Brother Inc.
01.2018 - 03.2019
IT Technician
Cheney Brother Inc.
08.2014 - 01.2018
Order Picker
Cheney Brother Inc.
08.2010 - 08.2014
High School Diploma -
Lake Weir High School
- Fork Lift Operator License
- Order Picker License
- Pallet Jack Certification
- Bronze Certification
- Safety Quality Certification