Danny Hooker
Kenai,Alaska
Summary
Results-oriented Field Operations Manager and Sales Associate with expertise in workflow optimization, team leadership, and customer relationship management. Delivered operational success and enhanced sales through effective communication, problem-solving, and adaptability. Committed to driving productivity and meeting diverse client needs.
Overview
4
4
years of post-secondary education
16
16
years of professional experience
Work History
Field operations manager
UIC municipal services
Barrow
04.2021 - Current
- Supervised daily operations of up to 12 crew members on a rotating crew of 24.
- Directed field crews for UIC municipal services across daily route operations.
- As a working manager I diagnosed issues on pumps, found leaks on water mains, vac lines.
- Scheduled daily routes for sanitation, maintenance, and repair assignments.
- Monitored safety procedures and enforced municipal field compliance standards.
- Directed field crews across municipal services routes and daily work orders.
- Scheduled equipment, vehicles, and staff for field operations coverage.
- Reviewed work orders, service requests, and site conditions for dispatch.
Plumber
TNHA
Barrow, Alaska
03.2017 - 04.2021
- Plumber for 15 years from new construction to remodel and service work.
- Completed service work on boilers.
- Performed annual boiler inspections.
- Enhanced sales of new boilers and pumps by providing installation support.
- Managed boiler and pump installations based on job needs.
- Facilitated sales process for new boilers and pumps.
- Coordinated scheduling of fixture installation and repair work.
- Executed installation and repair of plumbing fixtures in residential and commercial settings.
- Completed check valve and back-flow replacements.
- Ensured accurate tracking of inventory.
- Maintained regular schedule for completing maintenance tasks.
- Complied with SOPs while managing maintenance sheets.
- Supported boiler service, annual inspections, and maintenance tasks.
- Coordinated scheduling of fixture installation and repair work.
Plumber carpenter
Trident Seafoods
Seattle, Washington
04.2011 - 06.2017
- Did the plumbing on multi unit bunkhouses from start to finish. Ordered materials needed for the job. Worked with all different sizes of copper, pex, abs,pvc. Secured pipes during installation. When I was finished with plumbing I was a carpenter for them. From metal siding and roofs to putting up new steel buildings. Cutting lumber for framing and building countertops.
- Maintained the housing units' plumbing systems and fixtures.
- Maintained plumbing systems and fixtures in housing units, ensuring functionality and compliance with safety standards.
- Troubleshot drains, valves, and supply lines using hand and power tools.
- Executed preventive maintenance on boilers, pumps, and water systems to prolong equipment lifespan and reduce potential failures.
- Ensured precise pipe fittings by cutting and shaping materials based on exact measurements.
- Assembled and installed valves, pipe fittings, and pipes.
Welder/fabricator
D&D equipment
Sterling, AK
12.2013 - 03.2016
- Cut materials to specified dimensions for accuracy in assembly. Weld with the proper wire or rod needed for the job application. Cleaned products and work area to ensure safety and organization. Work in a safe manner to get the job done in a timely manner.
- Measured materials and marked layouts for accurate shop fabrication.
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
- Adjusted weld machines for optimal settings, enhancing precision and minimizing waste during fabrication processes.
- Operated grinders, saws, torches, and clamps in fabrication shop work.
- Ensured compliance with welding safety procedures, maintaining safe work areas to protect team members and equipment.
Education
High School - General
Spokane Valley High School
Spokane, WA 05.1996 - 10.2000
Skills
- Wastewater operations
- Field dispatch
- Crew scheduling
- Leak assessment
- Equipment maintenance
- Problem solving
- Wastewater compliance
- Attention to detail
- Project management software
- Operational efficiency
- Stakeholder communication
- Team leadership
Languages
English Proficiency
Hobbies and Interests
Hiking, Hunting, spending time with my family, and riding motorcycles.
Timeline
Field operations manager
UIC municipal services
04.2021 - Current
Plumber
TNHA
03.2017 - 04.2021
Welder/fabricator
D&D equipment
12.2013 - 03.2016
Plumber carpenter
Trident Seafoods
04.2011 - 06.2017
High School - General
Spokane Valley High School
05.1996 - 10.2000