Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANNY KAYONGO

Grand Prairie,TX

Summary

Highly skilled and technically proficient professional with a proven track record in cable installation, security wiring, access panels, and control installation and servicing. Committed to consistently delivering exceptional services with a high level of professionalism. Demonstrated adaptability and versatility through extensive experience across various industries and standards. Collaborative team player excelling at training and coaching fellow team members to optimize performance and achieve collective goals.

Overview

12
12
years of professional experience

Work History

Technician

XENOBYTES
07.2024 - 10.2024
  • Installation and assembly of various builds that included, racks, cabinets,shelves and surge protection panels.
  • pulling and rerouting, terminating low voltage, fiber cable to dedicated locations
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • installations of Ac panels, Idp and Access points in specified locations using schematics

Owner

At Your Service Logistics Inc
12.2021 - 06.2024
  • Drive Hot Shot across the country pulling a 30' 40' trailer picking up and delivering freight both local and out of state
  • Use of an Electronic Logging Device (ELD) to track and record driving hours
  • Adhere to all relevant safety regulations and compliance requirements
  • Provide exceptional customer service and maintain professional conduct while interacting with clients and colleagues
  • Maintain accurate records of trips, expenses, and invoices

Access Control Technician

Cleveland Clinic
08.2020 - 05.2021
  • Monitored, maintained, and troubleshoot access control systems across the Cleveland Clinic facility both main campus and different remote locations
  • Ensured all security measures are up to date and running smoothly with timely completion of daily procedures and paperwork
  • Respond to requests for access control system maintenance and troubleshooting including advanced troubleshooting of various access control systems
  • Maintained accurate records and logs of access control system activity
  • Collaborate with other security personnel to ensure overall safety and security of the facility
  • Did this while also working independently and with other installers to complete installations and service calls


  • Always provided excellent customer service to patients, staff, and visitors
  • Remained up to date on industry trends and best practices
  • Networking, data system installation, and setup

Builder Technician

Guardian Protection Services
02.2018 - 04.2020
  • Worked with project managers and home inspectors to map out the work needed on all projects
  • Installation of Low voltage wiring of cable for new construction homes and commercial buildings
  • Installation of alarm systems, indoor and outdoor cameras, and panels for new construction homes and commercial buildings
  • Installation of surround sound 5.1 and 7.1 audio for new construction homes and commercial buildings
  • Terminate all cable wiring CAT 3, 5,6, RG 6, and fiber optic cable for new construction homes and commercial buildings
  • Interpreted blueprints accurately, building structures to exact specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Tested systems, noting issues and completing preventive maintenance.

Technician

Greyfox Services
01.2017 - 01.2018
  • Connect cable services for residential and commercial accounts requested by customers according to company policy
  • Disconnect any unpaid accounts for customers according to company policy
  • Worked with staff and customers to diagnose and troubleshoot customer-failed equipment
  • Train and get customers comfortable and familiar with all installed equipment including basic troubleshooting and uses of equipment connected

Trainer/Mentor

Time Warner Cable
03.2014 - 01.2017
  • Company Overview: Strongsville
  • Training new hires while making sure they have the tools and inventory needed to complete tasks
  • Provided training for WAM, MSR ORDERING, DIAGNOSTIC TOOLS, and TDR LOCATOR
  • Assisting field technicians with any excess workloads while providing excellent customer service
  • As a senior member of the team, I was tasked with supporting escalations and issues from the OTP (office of the president)
  • Specifically, those that had been escalated multiple times and no solution had been found
  • Helped with resolving the issue while providing excellent customer service
  • Making sure all techs are succeeding in meeting company goals, OTA, and Repeats
  • Strongsville

Maintenance Technician

Holiday Inn
09.2012 - 01.2014
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.

Education

Associates of Art - Business marketing

Lakeland Community College
12.2010

Chartered Institute of Marketing -

Croydon College
02.2002

G.C.E Advanced Level -

Croydon College
05.2000

Skills

  • Structured cabling expertise

Timeline

Technician

XENOBYTES
07.2024 - 10.2024

Owner

At Your Service Logistics Inc
12.2021 - 06.2024

Access Control Technician

Cleveland Clinic
08.2020 - 05.2021

Builder Technician

Guardian Protection Services
02.2018 - 04.2020

Technician

Greyfox Services
01.2017 - 01.2018

Trainer/Mentor

Time Warner Cable
03.2014 - 01.2017

Maintenance Technician

Holiday Inn
09.2012 - 01.2014

Chartered Institute of Marketing -

Croydon College

G.C.E Advanced Level -

Croydon College

Associates of Art - Business marketing

Lakeland Community College

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DANNY KAYONGO