Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

DANNY LIEN

Katy,Katy

Summary

Hardworking driver with 11 + years of experience driving local and regional routes with a clean driving record. Excellent communication and organizational skills. Communicates effectively with dispatchers to ensure timely and efficient delivery. Keeps detailed work logs to reconcile service and delivery with the company. Inspects and ensures vehicle mechanical issues are corrected before going on delivery routes.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Caviar
01.2018 - 03.2025
  • Performed 84 deliveries per day, driving trucks and vans holding up to 24K pounds
  • Recognized every year of tenure for 0 accidents
  • Saved $7K in monthly gas costs by planning efficient packing and strategic driving routes
  • Implemented new route plans across all teams, resulting in a 9% decrease in manual labor
  • Achieved customer service feedback score of 96% due to excellent communication and willingness to go the extra mile

Delivery Driver

Pattern
01.2016 - 01.2018
  • Managed an average of 18 routes per day to residential and business customers
  • Delivered exceptional service to clients and maintained a 94% account retention
  • Generated $43K in new business through referrals of existing customers, upselling products and services, and informing customers of promotional campaigns
  • Overhauled routes to maximize delivery times, saving over 17 hours per month
  • Executed strategic deliveries 98% on time, increasing customer satisfaction and saving the company mileage and gas expenses

Cashier

Pathmark Grocery
01.2014 - 01.2016
  • Executed cash and credit transactions, ensuring 100% accurate balances for error-free end-of-shift deposits
  • Exceeded sales targets by 8% by establishing trust with customers and up-selling products based on customer interests
  • Maintained knowledge of inventory to assist and direct customers to the appropriate part of the store based on their needs, increasing customer satisfaction by 21%

Education

High school diploma -

Roosevelt High School
Seattle, WA
01.2014

Skills

  • Teamwork
  • Multi-tasking
  • Compassionate
  • Customer Service
  • Critical Thinking
  • Organized

Timeline

Delivery Driver

Caviar
01.2018 - 03.2025

Delivery Driver

Pattern
01.2016 - 01.2018

Cashier

Pathmark Grocery
01.2014 - 01.2016

High school diploma -

Roosevelt High School
DANNY LIEN