DANIEL MENENDEZ
Los Angeles,CA
Summary
Driven retail professional with experience in premium customer service, sales, and team collaboration within fast-paced fashion environments. Focused on developing strong leadership and management skills to enhance store performance and team cohesion. Long-term goal is to transition into corporate retail, contributing to brand strategy, operations, and overall business growth.
Overview
5
5
years of professional experience
Work History
Customer Experience Associate
KITH
Malibu, CA
06.2025 - Current
- Delivered elevated, luxury-level customer service aligned with Kith’s brand standards and culture.
- Built authentic client relationships to drive repeat business, loyalty, and community engagement.
- Maintained expert knowledge of product drops, collaborations, and seasonal collections to educate and style clients.
- Assisted with high-volume releases and launch days while maintaining composure and attention to detail.
- Processed transactions accurately through POS, handled cash management, and supported inventory accuracy.
- Contributed to visual merchandising standards, floor recovery, and overall store presentation.
- Resolved customer concerns with professionalism, ensuring a seamless and premium in-store experience.
Creative Director
Sundayfutbol
Los Angeles, CA
01.2023 - 01.2024
- Developed innovative apparel designs that increased brand visibility by 30% over one year
- Conducted market research to identify emerging fashion trends and consumer preferences
- Managed fabric sourcing and selection while adhering to budget constraints
- Oversaw fittings and made adjustments to ensure the perfect fit for each garment
- Utilized Adobe Illustrator and Photoshop to produce high-quality design presentations
Front Desk Manager Gym
Gold's Gym
Los Angeles, CA
10.2023 - 01.2024
- Handled guest complaints and resolved issues promptly, resulting in a 20% increase in positive customer feedback.
- Managed billing and payment processes, ensuring accuracy and compliance with company policies.
- Monitored inventory levels of front desk supplies and ordered items as needed to maintain operational efficiency.
- Managed staff scheduling and training for front desk personnel, improving team efficiency.
- Monitored gym equipment and facilities, ensuring a clean and safe environment for all members.
Manager on Duty
Gold's Gym
Los Angeles, CA
06.2023 - 10.2023
- Managed a team of 15 staff members, providing training and performance evaluations.
- Handled customer complaints and resolved conflicts to maintain a positive shopping experience.
- Conducted regular team meetings to communicate goals, provide feedback, and foster a collaborative environment.
- Monitored compliance with health and safety regulations, ensuring a safe workplace for all employees.
Assistant General Manager
LA Fitness
Los Angeles, CA
01.2023 - 04.2023
- Developed and executed promotional strategies that increased sales by 30% over a six-month period.
- Conducted weekly training sessions to enhance staff skills and improve overall team performance.
Sales Counselor
LA Fitness
Los Angeles, CA
06.2021 - 12.2022
- Achieved 120% of sales targets consistently over three consecutive quarters, contributing to overall team success
- Provided expert product knowledge and personalized consultations, leading to a 25% increase in upselling
- Collaborated with cross-functional teams to create marketing campaigns that boosted brand awareness by 40%
Education
Associates - Administrative Justice
Los Angeles Community College
Los Angeles, CA02.2026
High School Diploma - undefined
Saito High School
Pico-Union, Los Angeles, CA03.2020
Skills
- Creative vision
- Leadership
- Strategic thinking
- Communication skills
- Problem-solving
- Adaptability
- Brand development
LANGUAGES
Spanish | Native
English | Fluent
Timeline
Customer Experience Associate
KITH
06.2025 - Current
Front Desk Manager Gym
Gold's Gym
10.2023 - 01.2024
Manager on Duty
Gold's Gym
06.2023 - 10.2023
Creative Director
Sundayfutbol
01.2023 - 01.2024
Assistant General Manager
LA Fitness
01.2023 - 04.2023
Sales Counselor
LA Fitness
06.2021 - 12.2022
High School Diploma - undefined
Saito High School
Associates - Administrative Justice
Los Angeles Community College