Jim Daniel Jimenez-Moran

Design Manager @

Edison ConCreations Inc.

05.2017 - Current

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity.

Developed strong relationships with key clients, resulting in repeat business and increased revenue.

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Accomplished multiple tasks within established timeframes.

Put together estimates, specifications, and other project documents.

Consulted with clients to define objectives and develop scopes.

Supervised day-to-day activities of a 12-person team to promote productivity and efficient use of resources, maintaining on-time delivery.

Communicated daily with clients to keep projects fully operational.

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