Alan O’Donoghue
Dorchester,MA
Summary
Service-driven Head Bartender drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration.
Overview
12
12
years of professional experience
Work History
Bartender
The Industry
03.2023 - 01.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Completed requisitions to maintain required stock par levels.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Lead Bartender and Keyholder
The Barbara Lynch Group, Drink Fort Point
01.2020 - 03.2023
- At one of Boston’s most prominent craft cocktail bars
- Responsible for hiring and dismissal of staff, training, inventory management and profit recording
- Liaising between GM, Operations director, HR and Owners regarding day to day operations, profitability, staff and mechanical issues regarding the 3 destinations within our building (Drink, Sportello and Menton)
Bartender
The Broadway South Boston
01.2017 - 01.2020
- Primary responsibilities included Inventory management in order to maximize profitability
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Training new staff including higher management on products available and supervising staff upsell abilities.
Shift Lead
The Salty Dog Boston
01.2015 - 01.2017
- Primary responsibilities include setting up and breaking down the bar with particular emphasis on sanitation for a workspace including an extensive raw seafood bar
- In such a busy and visible location, staff mentoring played a large part of my responsibilities so as to build an environment in which guests were able to enjoy.
- Training of all new bar and wait staff was a key feature of my roll, accurately explaining our signature dishes and cocktails and our large range of local craft beers.
Bartender
Hennessys Of Boston, Paddy O's Irish Sports Bar, Somers Pubs
05.2012 - 01.2015
- Employed in a fast paced Irish restaurant, bar, nightclub and events venue in the popular Faneuil Hall area of Downtown Boston
- Responsible for both opening and closing shifts, advising customers on menu choices, franchise promotion, cocktail and craft beer promotion, liasing with shift managers to ensure the smooth daily operation of the restaurant whilst handling queries and booking functions, and conferring between managers and suppliers regarding both food and beverage menus
- Charged with ensuring that all premises are adequately locked and alarmed and that all monies are deposited, and any incidences or necessary repairs or upgrades are reported to the General Manager in the absence of a Shift Manager
Education
Honours, 2 Pass -
Diploma - Legal Studies
Honourable Society of Kings Inns
2008
Diploma - Marketing Strategies
Sydney Business Institute
Sydney, NSW2005
10 FETAC certificate in Bar and Restaurant Managment -
FAS
Ballyfermot, Dublin2003
St Declan’s College
2001
Skills
- High-Volume Environments
- Custom Drink Preparation
- Classic Cocktails
- Safe Work Practices
- Responsible Alcohol Service
- Suggestive Selling
Timeline
Bartender
The Industry
03.2023 - 01.2024
Lead Bartender and Keyholder
The Barbara Lynch Group, Drink Fort Point
01.2020 - 03.2023
Bartender
The Broadway South Boston
01.2017 - 01.2020
Shift Lead
The Salty Dog Boston
01.2015 - 01.2017
Bartender
Hennessys Of Boston, Paddy O's Irish Sports Bar, Somers Pubs
05.2012 - 01.2015
Honours, 2 Pass -
Diploma - Legal Studies
Honourable Society of Kings Inns
Diploma - Marketing Strategies
Sydney Business Institute
10 FETAC certificate in Bar and Restaurant Managment -
FAS
St Declan’s College
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