Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Danny Orbegoso

Forest Hills,New York

Summary

General Manager with a proven track record at Advance Auto Parts, excelling in operations management and team building. Successfully drove year-over-year business growth while enhancing customer retention and optimizing inventory control. Adept at fostering relationships and resolving complex issues, ensuring financial stability and high employee satisfaction.

Overview

13
13
years of professional experience

Work History

General Manager

Advance Auto Parts
09.2012 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.

Automotive Technician

Stallone Automotive Works
10.2011 - 09.2012
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.

Education

GED - Gender Studies

Hillcrest High School
Jamaica, NY
05.1995

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Customer relations
  • Training and development
  • Relationship building
  • Staff training
  • Inventory control
  • Goal setting
  • Verbal and written communication
  • P&L management
  • Client relations
  • Customer retention
  • Labor cost controls
  • Performance improvements
  • Consistently meet goals

Accomplishments

    Consistently exceeding company standards for Inventory Management by completing random inventory cycle counts and planogram resets.

    Constantly communicating with the managers from both the Retail and Professional sides of the business in order to meet and exceed given sales targets year over year.

Languages

Spanish
Native or Bilingual
Italian
Limited Working

Timeline

General Manager

Advance Auto Parts
09.2012 - Current

Automotive Technician

Stallone Automotive Works
10.2011 - 09.2012

GED - Gender Studies

Hillcrest High School

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Danny Orbegoso