Danny Pitt
Round Rock,TX
Summary
Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Talented parts salesman offering twenty-five years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty. Skilled parts versed in stocking and selling many types of parts, including heavy-duty truck parts. Understands needs of retail customers and service professionals and can flex accordingly to deliver top-notch support for different requests. Professionally communicates with guests and consistently exceeds expectations.
Overview
11
11
years of professional experience
Work History
Parts Salesman
Leif Johnson Ford
Austin, TX
08.2023 - Current
- Maintained an organized inventory of automotive parts and accessories.
- Provided knowledgeable advice to customers on product selection and compatibility.
- Developed relationships with vendors to ensure the best pricing for parts.
- Processed customer orders in a timely fashion, ensuring accuracy of shipments.
- Researched hard-to-find parts and sourced them from suppliers.
- Collaborated with other departments to improve processes and procedures related to ordering and stocking parts.
- Assisted in training new staff members on parts identification, order processing, and inventory control systems.
- Performed regular stock checks to identify discrepancies between physical count and system records.
- Monitored customer feedback regarding products, services, quality., escalating issues as needed.
- Handled incoming calls from customers seeking information about availability or pricing of items.
- Inspected incoming shipments for damage or discrepancies against purchase orders.
- Followed up with customers after sales were completed to ensure satisfaction with their purchases.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Participated in trade shows and other industry events representing the company's products and services.
Parts Salesman
Mac Haik Ford Parts
Georgetown, Texas
08.2013 - 08.2023
- Maintained an organized inventory of automotive parts and accessories.
- Provided knowledgeable advice to customers on product selection and compatibility.
- Developed relationships with vendors to ensure the best pricing for parts.
- Processed customer orders in a timely fashion, ensuring accuracy of shipments.
- Researched hard-to-find parts and sourced them from suppliers.
- Collaborated with other departments to improve processes and procedures related to ordering and stocking parts.
- Assisted in training new staff members on parts identification, order processing, and inventory control systems.
- Performed regular stock checks to identify discrepancies between physical count and system records.
- Managed returns from customers, verifying part numbers and condition prior to restocking or returning to vendor.
- Monitored customer feedback regarding products, services, quality., escalating issues as needed.
- Handled incoming calls from customers seeking information about availability or pricing of items.
- Provided technical support to customers regarding installation of replacement parts or components.
- Adhered to all safety regulations when handling hazardous materials such as batteries, brake fluids.
- Identified opportunities for process improvements within the department by analyzing current practices.
Education
High School Diploma -
Macarthur High School
Irving, TX06.1994
Skills
- Operations Management
- Display Building
- Staff Training
- Maintenance Schedules
- Catalog and Parts Familiarity
- Report Generation
- Verbal and Written Communication
- Delivery Coordination
- Vendor Relations
- Suggestive Selling
- Goal Setting
- Clean Driving Record
- Invoice Processing
- Problem-Solving Skills
- Customer Service
- Technical Acumen
- SAP Understanding
- Reviewing Deliveries
- Account Updating
- Returns Processing
- Ordering Parts
- Forklift Operation
Timeline
Parts Salesman
Leif Johnson Ford
08.2023 - Current
Parts Salesman
Mac Haik Ford Parts
08.2013 - 08.2023
High School Diploma -
Macarthur High School
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