Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danny Qualls

Virginia Beach,VA

Summary

With a proven track record with Various Companies, I excelled in enhancing customer satisfaction and promoting sustainability, showcasing my supervisory experience and teamwork skills. My expertise in window cleaning and janitorial services significantly improved client relations, leveraging meticulous attention to detail and effective team management to achieve top-notch service standards.

Diligent with a solid background in managing janitorial teams. Successfully coordinated daily operations and maintained high standards of cleanliness in various facilities. Demonstrated leadership and problem-solving skills in ensuring efficient workflow and addressing maintenance issues.

Overview

16
16
years of professional experience

Work History

Janitorial Cleaning Services

Various Companies
01.2011 - Current
  • Increased customer satisfaction by addressing concerns promptly and ensuring thorough completion of tasks.
  • Maintained cleaning supplies inventory, and replenished depleted items.
  • Provided excellent customer service, resolving client issues professionally and efficiently while maintaining positive relationships.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Implemented environmentally friendly practices, reducing waste output and promoting sustainability within the organization.

Window Cleaner

Various Companies
07.2008 - Current
  • Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
  • Improved client satisfaction by consistently delivering streak-free window cleaning services.

Education

Bachelor of Arts - Social Psychology

University of Maryland, College Park
Bethesda, MD
05-2018

Associate of Arts - Criminal Justice

Airforce Community College
Ellsworth, SD
05-1992

High School Diploma -

Bayside High School
Virginia Beach
06-1986

Skills

  • Supervisory experience
  • Team management
  • Teamwork and collaboration
  • Task delegation
  • Upholstery care

Timeline

Janitorial Cleaning Services

Various Companies
01.2011 - Current

Window Cleaner

Various Companies
07.2008 - Current

Bachelor of Arts - Social Psychology

University of Maryland, College Park

Associate of Arts - Criminal Justice

Airforce Community College

High School Diploma -

Bayside High School
Danny Qualls