Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANNY REDIKER

Caribou,ME

Summary

A hard working and dedicated individual looking to pursue a challenging yet rewarding career with a well-respected organization that will provide me with the opportunities for professional development and allow me to contribute to the progress of the organization and the communities that it supports.

Overview

7
7
years of professional experience

Work History

Stocking Team Lead

Walmart
Presque Isle, Maine
03.2024 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Identified opportunities for process improvements, implementing changes when required.
  • Analyzed data from various sources to identify trends or patterns in customer behavior.
  • Delegated tasks appropriately according to individual skill sets.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Monitored stock movement to detect any irregularities or shrinkage.
  • Maintained store shelves by removing expired products, rotating stock, and restocking items as needed.
  • Organized backroom storage areas to ensure efficient product retrieval.
  • Built displays for new products and promotional materials.

Assistant Store Manager

Kinneys IGA
Caribou, ME
04.2022 - 03.2024
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Coached and developed store associates through formal and informal interactions.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.

Center Store Operations Manager

Hannaford Supermarket
Caribou, Maine
02.2018 - 04.2022
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Updated and maintained store signage and displays.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Education

High School Diploma -

Caribou High School
01.2005

Bachelor of Science - Business Administration

Southern New Hampshire University
Online

Skills

  • Team worker
  • Excellent communication skills
  • Flexible, reliable, hard working
  • Motivated self-starter with a strong desire to learn
  • Positive attitude
  • Knowledge of PCs and computer software, Point of Sale Systems
  • Store Opening and Closing
  • Retail Operations
  • Staff Development

Timeline

Stocking Team Lead

Walmart
03.2024 - Current

Assistant Store Manager

Kinneys IGA
04.2022 - 03.2024

Center Store Operations Manager

Hannaford Supermarket
02.2018 - 04.2022

High School Diploma -

Caribou High School

Bachelor of Science - Business Administration

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
DANNY REDIKER