Danny Roberts
Grove City,OH
Summary
Dynamic leader with a proven track record enhancing team productivity and fostering robust customer relationships. Proficient in Operations and Project Management. Through Team Leadership, assisted in strategic planning and workforce optimization. Achieved significant improvements in employee retention and customer satisfaction through innovative coaching and engagement strategies. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Use independent decision-making skills and sound judgment to positively impact project and company success.
Overview
26
26
years of professional experience
Work History
Senior Operations Manager
US Tank Alliance Inc
09.2015 - Current
- Oversee workforce management planning, monthly inspection schedules and monthly route planning.
- Maintain strong relationships with key customers through consistent engagement, collaboration, and transparent communication practices.
- Created the Reporting Documentation System currently in use.
- Communicate daily to the Customer observed deficiencies with thorough reporting.
- Collaborate with the Testing Division for seamless execution of large-scale initiatives.
- Increase team productivity, provide ongoing training, coaching, and performance feedback to staff members.
- Boost employee retention rates through the development of a positive work culture, fostering teamwork and open communication.
- Provide leadership for continual management and employee training initiatives.
- Maintain excellent customer relationships and service.
- Cultivate and strengthen lasting client relationships through strong problem resolution and dynamic communication skills.
- Interact well with customers to build connections and nurture relationships.
Compliance Inspector
US Tank Alliance
03.2007 - 09.2015
- Performed preventative maintenance to include interior/exterior lighting replacement, HVAC filter replacement, and coil cleaning.
- Performed EPA required inspections for Petroleum Underground Storage Tanks. This included visual inspections of Submersible Turbine Pumps, Piping, and Fuel Dispensing equipment.
- Completed state required documentation to be submitted to the state of Ohio for the Underground Storage Tanks and Fuel Dispensing equipment.
Lead Assembly Technician
Automation Tooling Systems
08.1998 - 03.2007
- Mentored junior technicians.
- Followed standardized operating procedures for all assembly processes.
- Coordinated seamless transitions between project phases ensuring that deadlines were consistently met without compromising quality standards.
- Adapted quickly to new technologies and software systems introduced into the workplace, ensuring minimal disruption to daily operations.
- Collaborated closely with engineering teams to troubleshoot complex issues during both prototype builds and full-scale production runs successfully resolving problems swiftly.
- Coordinated with other departments to complete projects within deadline.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Verified part numbers and placed parts in appropriate shipping containers.
- Participated in projects requiring assembly of large and small components.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Followed safety protocols to maintain safe working environment.
Education
High School Diploma -
St Francis DeSales
Columbus, OH06.1990
Skills
- Operations Management
- Project Management
- Productivity Improvement
- Strategic Planning
- Workforce Planning
- Safety Management
- Transportation Management
- Logistics Management
- Customer Relations
- Staff Scheduling
- Team Leadership
Additional Information
Served 4 years in the US Air Force as a Law Enforcement Security Police Officer (1990-1994).
Extensive travel abroad to install assembly line automation equipment and train customer personnel.
Currently managing a multi-million dollar project consisting of 620+ locations. Directly managing 10+ field technicians and assisting other managers with an additional 30+ field technicians assigned to my project.
Timeline
Senior Operations Manager
US Tank Alliance Inc
09.2015 - Current
Compliance Inspector
US Tank Alliance
03.2007 - 09.2015
Lead Assembly Technician
Automation Tooling Systems
08.1998 - 03.2007
High School Diploma -
St Francis DeSales
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