Summary
Work History
Education
Skills
Timeline
Generic

Danny Silver

Package Handler, CDL License,Delivery Driver
Winterville,NC

Summary

Dynamic and results-driven professional with extensive experience at FedEx Ground, excelling in package handling and logistics. Proven ability to enhance operational efficiency through effective sorting techniques and strong teamwork. Skilled in shipment tracking and quality control, consistently achieving high customer satisfaction and maintaining a safe work environment.

Work History

Package Handler

Fed Ex Ground
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Communicated with supervisors about delays or other issues with shipments.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
  • Facilitated team-oriented environment, sharing handling techniques that minimized effort and reduced injury risk.
  • Fostered culture of continuous improvement, suggesting several process optimizations that were implemented.
  • Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
  • Collaborated with drivers to streamline package loading, maximizing space utilization in delivery vehicles.
  • Streamlined package sorting process, enhancing operational efficiency by organizing parcels by size and destination.
  • Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.

Delivery Driver

DirectLink Logistics
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Verified accuracy of all deliveries against order forms.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Fostered positive working relationships with regular customers.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Kept detailed records of deliveries and money received from customers.
  • Operated light trucks to deliver loads as far as Number miles from home location.
  • Inspected load security and checked for damages.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Filled out load paperwork and DOT-mandated log books.

Education

High School Diploma - None

Rocky Mount Senior High
Rocky Mount
06.1976

Skills

Product packing

Timeline

Package Handler

Fed Ex Ground

Delivery Driver

DirectLink Logistics

High School Diploma - None

Rocky Mount Senior High
Danny SilverPackage Handler, CDL License,Delivery Driver