Danny Smith
Phoenix,AZ
Summary
To obtain a position that requires a highly motivated and hardworking, positive individual with integrity bound characteristics necessary to thrive in a business setting.
Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Efficient Warehouse Worker known for maintaining high productivity levels and completing tasks with precision. Skilled in inventory management, equipment operation, and quality control processes. Possess strong organizational, time management, and teamwork skills, ensuring seamless operations in fast-paced environments. Excel at communication and problem-solving to meet demanding warehouse goals.
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
12
12
years of professional experience
Work History
Swing Delivery Driver
FedEx Express
, AZ
09.2023 - Current
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Assisted warehouse personnel in packing orders when necessary.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Ensured accurate completion of all paperwork associated with deliveries.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Received daily delivery instructions and route assignments from dispatch.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Verified accuracy of items loaded onto truck against shipping documents.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Checked tires for proper inflation before leaving on each route.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
Delivery Driver
Dominos
Phoenix, Arizona
10.2019 - 04.2023
- Knowledge of traffic laws, safety standards, and company policies
- Presented customers with a satisfactory experience
- Delivered pizzas punctually and politely
- Handled transactions and money
- Familiarity with basic math, customer service, and cash handling procedures
- Ability to lift and transport food orders to designated locations, safely.
Package Handler
UPS
09.2013 - 01.2023
- Package sorting by zip code
- Assemble, seal, scan, and load parcels
- Lift and load heavy packages
- Organize smaller deliveries
- Handles fragile items and hazardous materials in a safe manner according to company and government rules and regulations
- Pulls out packages that are improperly labeled, sealed, or backed for reprocessing
- Ensure that each package is prepared for delivery
- Cleans the work area at the end of a shift.
Delivery Driver
UPS
05.2019 - 01.2022
- Deliver packages in a fast and safe matter
- Living package up to 25-150 lbs onto box truck.
Revenue Recovery
UPS
Phoenix, Arizona
10.2021 - 12.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Merchandiser
Pepsi CO
Phoenix, AZ
05.2021 - 09.2021
- Maintains and tidy store shelves
- Removing damages or outdated products
- Providing optimum display of products
- Traveling from store to store
- Working with store managers.
Overnight Stocker
Walmart
Phoenix, Arizona
01.2016 - 02.2017
- Conducted price changes as needed, following established procedures.
- Operated pallet jacks to unload trucks and move products throughout the store.
- Organized shelves, racks and bins to ensure product availability.
- Maintained an orderly appearance at all times throughout the store.
- Assisted customers in locating desired items throughout the store.
- Received and stocked merchandise in a timely manner.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Responded quickly to emergency situations during night shifts.
Front desk
Bowlero/AMF
04.2016 - 01.2017
- Welcomed guests with a friendly demeanor, ensuring a positive first impression.
- Provided information about services and events to enhance guest experience.
- Handled guest feedback promptly to improve service quality and satisfaction.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Answered front desk phones.
CSR
Circle K
, AZ
03.2015 - 06.2016
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of the store environment.
- Assisted customers with inquiries and provided product information.
Education
High School Diploma -
Central High School
Phoenix, AZ05.2013
Skills
- Class C/box truck
- Cash register
- Customer service
- Team player
- Goods Transport
- Equipment Operation
- GPS Navigation
- Mileage Tracking
- Vehicle Maintenance
- Dispatch Communication
- Package scanning
- Vehicle inspections
- Defensive driver training
- Attention to Detail
- Problem-Solving
- Defensive Driving
- OTR Driving
- Valid Driver's License
- Clean MVR
- Safe Driving
- Heavy Lifting
- Pallet jack and hand truck operation
- Time Management
- Safe Driver Training
- Route navigation
- Vehicle inspection
- Time management
- Problem solving
- Safety compliance
- Attention to detail
- Cash handling
- Team collaboration
- GPS and route planning
- Problem-solving
- Valid Driver's license
- Responsible driver
- Safe driving record
- Pre-trip and Post-trip inspections
- DOT compliance
- Heavy lifting
Languages
English
Professional
Timeline
Swing Delivery Driver
FedEx Express
09.2023 - Current
Revenue Recovery
UPS
10.2021 - 12.2021
Merchandiser
Pepsi CO
05.2021 - 09.2021
Delivery Driver
Dominos
10.2019 - 04.2023
Delivery Driver
UPS
05.2019 - 01.2022
Front desk
Bowlero/AMF
04.2016 - 01.2017
Overnight Stocker
Walmart
01.2016 - 02.2017
CSR
Circle K
03.2015 - 06.2016
Package Handler
UPS
09.2013 - 01.2023
High School Diploma -
Central High School