Goal-oriented manager with distinguished experience in chain and retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
20
20
years of professional experience
Work History
District Sales Manager
Heidelberg Distributing Co.
01.2022 - Current
Coach a team of sales associates and sales support to accomplish the highest level of execution for our companies top suppliers
(AOE, Loads of Lemons, Patriots Cup)
Worked closely as the contact with 2 large Independent account owners totally 32 of our Independent accounts
Maintained a sales territory responsible for 24+ million dollars in yearly sales
Lead in training and on boarding new hires to the sales team
Coach and lead new hires to be ready for the next step in their growth within the company
Piloted a customer online ordering system program (BEES) to drive our companies Digital Net Revenue growth
Team leader during our 3rd year as AOE Ambassadors for Anheuser-Busch.
Team averaged $30 million is sales yearly and met or surpassed revenue goals each year.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
Sales Professional
Heidelberg Distributing Co.
11.2016 - 12.2021
Planned and executed objectives as part of a team, helping the company reach Ambassadors of Excellence Gold Status (2) years in a row
Achieved the honor of Sales Professional of the Year in first Gold Status year 2018
Maintained a sales territory responsible for 250 thousand cases sold yearly
Displayed hard work and creativity leading to (2) impact displays being featured on the AB Competitive Edge
Trusted to lead and roll out our new M360 software and the retail portal service, providing feedback and solutions of user connectivity to our sales team
Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
Managed key accounts with regular check-ins to assess satisfaction levels while proactively addressing concerns or challenges before they escalated.
Sales support
Heidelberg Distributing Co.
05.2016 - 11.2016
Worked with top sales professionals to learn best practices to be able to grow and become a top professional
Grew upon already strong work ethic to help be part of a team that dominated the market area
Managed end-to-end product launches, including design, development, testing, marketing, sales support, and post-launch analysis phases.
Proactively identified potential bottlenecks in the sales support process, implementing solutions to mitigate their impact on overall efficiency.
Developed training materials for sales support staff, enhancing product knowledge and service capabilities.
Professional Real Estate Agent
Remax Alliance Realty
08.2004 - 05.2016
Learned market to achieve top service to clients leading to a continual growth in client portfolio
Generated a constant flow of new and repeating clients leading to 6 years winning the Executive club award(4 million in sales), 3 years winning the Presidents club award(3 million in sales), and 2 years winning the DABR 2 star achievement award(1 million in sales)
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Staff accountant
Woods and Woods Associates
05.2007 - 05.2009
Completed monthly and yearly business accounting for local businesses maximizing their business growth
Prepared business and personal taxes for over 100 clients yearly saving and earning them the most they were capable of
Managed current business clients and worked to bring in new clients resulting in a 25% increase in business accounts and a 10% growth in tax clients
Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.