Danny Toledo

Responsible for the purchase of all chemicals and materials.

• Responsible for Scheduling all appointments.

• Met with exsisting clients to discuss services and pricing.

• Responsible for meeting with clients to provide Estimates and Services.

• Responsible for managing exsisting accounts.

• Responsible for meeting with exsisting clients to discuss job/project progress.

• Responsible for the delivery of materials to job sites.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.

• Answered questions and addressed concerns regarding the Enrollment process.
• Responsible for returning missed calls within a 24hr time period.
• Responsible for obtaining and the processing of all unofficial transcript evaluations.
• Responsible for requesting receiving and submitting all unofficial transcripts for an evaluation as needed.
• Called to discuss the results of Unofficial evaluations, proposed schedules, Courses remaining, and Program Requirements.
• Educated all prospective and exsisint students on the Enrollment process.
• Responsible for explaining the Federal Aid process.
• Responsible for walking students through the Application process.
• Assisted and walked prospective students through the Federal Aid Application process.
• Responsible for explaining all steps regarding the Application and Acceptance process.
• Called to discuss Financial Aid eligibility.
• Responsible for explaining the process of Funding and Disbursements, Pell eligibility, out of pocket expenses, Aggregate limits and refunds.
• Responsible for Educating students on Responsible Borrowing.
• Scheduled all Orientation Appointments prior to starting class.
• Responsible for ensuring that all students were prepared with the tools and resources needed prior to starting class.
• Assisted in the scheduling of tutoring, webinars, tutorials.
• Met with the Grad teams on a regular basis to discuss the needs and progress of every student.
• Responsible for monitoring the Academic progress of every student, along with Grades, GPA, Assignment Submissions, Participation in class, and other areas as needed.
• Created Strategic Retention plans for all student and ensured that v2v contact was made daily/weekly/monthly as needed.
• Called to dicuss Homework Assignments, Discussion questions and participation requirements for every module.
• Responsible for discussing Academic Suspenssions, Expulssions, Financial ramifications and LOA's.
• Trained fellow counselors in best practices for supporting diverse student populations including first-generation college attendees and non-traditional learners.
• Mentored incoming counselors as they transitioned into their new roles, fostering a culture of collaboration and professional growth.
• Implemented an early-alert system to identify at-risk students before they fell behind academically or withdrew from school altogether.
• Developed comprehensive academic plans for students, resulting in higher graduation rates and overall success.
• Connected students with relevant resources and support services to address personal challenges impacting their academic progress.
• Served as a liaison between various campus departments to streamline communication regarding student needs or concerns effectively addressing potential issues before they escalated further.
• Organized campus visits for prospective students and their families, showcasing the benefits of attending the institution while addressing any concerns or questions they might have had about university life.
• Facilitated workshops on topics such as time management, study skills, and stress reduction techniques to improve overall student wellbeing.
• Provided ongoing support for students throughout their academic journey, offering guidance on major selection, course registration, and career planning.
• Improved student retention rates with timely interventions and targeted support services.
• Cultivated strong relationships with faculty, staff, and parents to foster a supportive learning environment for students.
• Increased university enrollment rates by guiding students through the application process and providing valuable insights into college choices.
• Provided expert advice on financial aid options, helping families navigate the complexities of scholarships, grants, and loans.
• Evaluated transcripts, standardized test scores, and other relevant data to determine appropriate course placements for incoming students.
• Enhanced student career planning by developing and implementing individualized counseling strategies.
• Conducted thorough assessments of student needs, identifying potential barriers to success and implementing targeted interventions to remove them.
• Helped students develop organizational, time management and study skills.
• Advised students on educational, career and social opportunities.
• Provided resources to support students in achieving career goals.
• Assisted students in exploring and selecting career paths.
• Developed and implemented individualized academic plans for students.

• Met with Clients throughout the United States to Assist in the Opening of New Retail Discount Stores.

• Traveled to meet with Clients to

• Managed over 500 accounts throughout the entire United States.

• Made ovet 150 outbound calls daily.

• Responsible for providing customers with shipping quotes.

• Responsible for determining best the method of logistics.

• Shipped by UPS, FED-EX, Trucking, Railroad, and Freight Forwarders, and Freight Brokers as needed.

• Scheduled coordinated and tracked shipping orders for all customers.

Provided customers with an ETA for all orders when shipped.

• Data Entry for all orders received.

• Researched product information, specification, and specialty items as requested.

• Responsible for staying current with Inventory changes and trends.

• Demonstrated strong skills in the area of Product Knowledge,

• Expert in the areas of Overstock Items, shelf pulls, Closeout items, and Company Showroom products.

• Expert Knowledge in General Merchandise.

• Strong Knowledge of General Merchamdise.

Electronic Goods, Infant Products, Household Goods, Cleaning Products, Consumables, Kitchen Accessories, Apperal, Glasswear, Cosmetics, Beauty, Sports, Toys, Jewelry and Specialty Items as requested.

• Responsible for Maintaining a strong working relationship with all exsisting Accounts.

• V2V with all prospective Customers to discuss pricing, discounts, shipping quotes, and to Educate customers on Best sellers.

• Managed Multi Account locations.

• Shipped Merchandise all over the World.

• Attended all ASD Trade shows amd met with Customers to dicuss our Products, Pricing, and to process all orders that were received.

• Communicated via Email, by phone, Fax, and more.

• Responsible for sending out samples, pictures of products as requested, and email correspondence with product information/specifications.

• Met with our Management Team on a Daily basis to discuss best practices procedures, best shipping methods, and to assist in overcoming the challenges and objections as presented.