Danny Turner
Camden,AR
Summary
Dynamic Driver Trainer with extensive experience at PepsiCo, adept at enhancing client satisfaction through effective communication and education. Skilled in defensive driving and route planning, I successfully improved company reputation by resolving customer concerns and training new technicians on safety protocols and best practices in pest management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pest Technician
Rentokil-Terminix
01.2023 - Current
- Enhanced client satisfaction by providing detailed explanations of treatment procedures and prevention methods.
- Operated a range of equipment such as sprayers, dusters, and traps to deliver effective pest management.
- Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
- Improved company reputation by promptly addressing customer concerns and resolving issues effectively.
- Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
Driver Trainer
PepsiCo
07.2017 - 03.2022
- Enhanced client satisfaction by providing detailed explanations of treatment procedures and prevention methods.
- Operated a range of equipment such as sprayers, dusters, and traps to deliver effective pest management.
- Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
- Improved company reputation by promptly addressing customer concerns and resolving issues effectively.
- Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
Assistance Management
Rent A Center Warehouse & Retail Store
06.2012 - 09.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Manager
Good Home Center
07.2003 - 06.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
Education
Yes - General Studies
Smackover High School
Smackover, AR05.2003
Skills
- Defensive driving
- Driver assessment
- Managing customer needs
- Emergency procedures
- Maintaining compliance
- Route planning
- Vehicle inspection
- Planning routes
- Backing procedures
- Inspecting trucks
- DOT requirements
- Public speaking
- Performance evaluation
Certification
Five year Safety awards.
Languages
English
Full Professional
Timeline
Pest Technician
Rentokil-Terminix
01.2023 - Current
Driver Trainer
PepsiCo
07.2017 - 03.2022
Assistance Management
Rent A Center Warehouse & Retail Store
06.2012 - 09.2014
Sales Manager
Good Home Center
07.2003 - 06.2012
Yes - General Studies
Smackover High School
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