Motivated and reliable individual with experience in stream moderation, customer service, and maintaining safe environments. Proven ability to handle real-time interactions, enforce guidelines, and resolve conflicts in high-pressure situations. A quick learner, comfortable working remotely, and passionate about creating positive, respectful online spaces. Seeking the opportunity to bring my communication and problem-solving skills to a YouTube Content Moderator role.
Monitored entry and exit at a busy bar to maintain a safe environment for staff and guests. Checked IDs, enforced age, and dress code policies, and handled situations calmly and professionally. Helped de-escalate conflicts, communicated with staff about potential issues, and kept an eye on crowd behavior. Maintained a visible presence at the entrance to deter problems, and ensure compliance with venue rules.
Greeted visitors and maintained a welcoming front desk environment in a busy office. Answered phone calls, directed inquiries to the right staff, and handled basic administrative tasks such as filing, organizing documents, and scheduling appointments. Helped keep things running smoothly by assisting coworkers, and keeping the front area tidy and organized. Provided friendly, helpful customer service to everyone entering the building.
Performed general maintenance and repair work in residential apartment buildings. Tasks included basic plumbing, patching drywall, painting, and minor electrical fixes. Assisted with property clean-up, appliance checks, and responding to maintenance requests. Worked independently and ensured all work was completed safely and efficiently.
CCTV monitoring, Communication, Attention to Detail, Time Management, Customer Service, Multitasking
Foreign language proficiency
Teamwork
Customer follow-up