Danny Velez
SICKLERVILLE
Summary
Detail-oriented customer service professional with experience in product handling and strong communication skills. Adept at assisting customers, explaining product options, and creating a positive, informed shopping experience. Reliable and adaptable in fast-paced retail settings, with a focus on accuracy, compliance, and high-quality service.
Overview
10
10
years of professional experience
Work History
Freelance Writer
Self Employed Writer
06.2023 - Current
- Developed engaging content across various platforms, enhancing audience reach and engagement.
- Researched diverse topics to ensure accuracy and relevance in written material.
- Edited and proofread articles, improving clarity and coherence for better reader comprehension.
- Collaborated with clients to identify project goals, ensuring alignment with their vision and objectives.
Delivery Driver
DoorDash
Sicklerville, NJ
07.2021 - Current
- Daily, face to face communication with customers
- Delivered food orders efficiently while adhering to time constraints and customer preferences.
- Managed cash transactions and processed payments accurately during each delivery.
- Communicated with customers regarding order status and resolved any issues promptly.
Produce Clerk
Bottino's Shoprite
Sewell, NJ
08.2018 - 07.2020
- Managed inventory levels to ensure product availability and minimize waste.
- Assisted customers in selecting fresh produce, enhancing shopping experience and satisfaction.
- Operated machinery for packaging and labeling, ensuring compliance with safety standards.
- Collaborated with team members to maintain cleanliness and organization in produce department.
Store Associate/Cashier
Bottino's Shoprite
Sewell, NJ
04.2016 - 08.2018
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained clean and organized store displays, ensuring compliance with company standards.
- Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
- Stocked shelves and managed inventory levels to optimize product availability for customers.
Education
Bachelor of Arts - Creative Writing
Rowan University
Glassboro, NJ05-2023
Associate of Arts - English
Rowan College At Gloucester County
Sewell, NJ05-2020
Skills
- 10 years customer service experience
- Experience handling cash registers and stocking inventory
- Exceptional reading and writing skills
- Content familiarity
- Editing
- Research
Timeline
Freelance Writer
Self Employed Writer
06.2023 - Current
Delivery Driver
DoorDash
07.2021 - Current
Produce Clerk
Bottino's Shoprite
08.2018 - 07.2020
Store Associate/Cashier
Bottino's Shoprite
04.2016 - 08.2018
Bachelor of Arts - Creative Writing
Rowan University
Associate of Arts - English
Rowan College At Gloucester County