Danny Zamora
Riverside,CA
Summary
As a senior warehouse manager with more than 23 years of experience in distribution, I specialize in warehouse management, logistics, and continuous improvement. I have a proven track record of increasing productivity, cutting costs, and spearheading successful projects. My effective communication skills have played a key role in executing strategic plans, addressing challenges, and achieving productivity and quality objectives.
Overview
24
24
years of professional experience
Work History
Regional Warehouse Manager II
Subzero Group, Inc
Fontana, CA
01.2016 - Current
- Manage all areas of Fontana RDC 285k Sq Ft
- Operation shipping, receiving, inventory, returns, transportation and customer service
- Improved productivity by 15% implementing metrics that allowed operation to have better control of our labor
- Full P&L responsibility, financials presented to board of directors quarterly
- Directed consolidation of four warehouse moves under budget and on schedule
- Successfully led continuous improvement activities increasing productivity, order accuracy, reduced number of damage freight claims
- Reduced forklift accidents from 10 to 0 2020 to 2024 by adding safety tools daily safety talk / Gemba walk inspection
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
- Implemented a warehouse certification program to provide employees cross-training and prepare them for career develop goals
- Supervised 2 Supervisors Leads and 40 warehouse associates
- Monthly meetings with sales principles West, Southwest, Northwest, aligned warehouse with sales forecast, review delivery discrepancies, customer service concerns
- Managed 3 RDC’s acting manager until onsite manager was hired Washington, Colorado
- Improved dealer communication by implementing on site visits and monthly check-in -calls.
Operations Manager
Pacific Coastal (Contract Consultant)
Chino, CA
01.2015 - 01.2016
- Project lead, manage transfer of product from 80k Sq Ft Building to 375k Sq Ft Building, Strategic workload planning of product movement and manpower, managed picking and shipping of internal transfers orders to new facility
- Standardized picking, and shipping processes to meet move objective, implemented staging area for product put away, implemented audit system to product putaways
- Introduced new methods, practices, and systems to reduce turnaround time
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Oversaw operations staff and ensured employee adherence to company policies and procedures
- Worked with IT on testing new WMS system to assure all system transactions posted correctly.
Warehouse Manager
Troy Lee Designs
Corona, CA
01.2014 - 01.2015
- Planned daily workload based on business needs, planning done with the objective of meeting TLD’s KPI metrics
- Workload planning, managed pick and pack process domestic and international shipments (FedEx, UPS, USPS, etc.)
- Managed carrier selection for long-haul and LTL shipments, carrier selection based on service and rates
- Manage ocean log from China to the US, including container scheduling from port to warehouse
- Collaborated closely with the Director of Sales to align warehouse to support the quarterly product launches, moto, downhill, BMX apparel, helmets, etc
- Perform all PO claims, including overages, shortages, freight claims with carrier and vendor, reconcile PO with accounting
- Scheduled all inbound shipments, ocean container loads, manage all receiving put-aways, assuring all system records post and close accurately
- Manage inventory cycle count activities reconcile all variances, root cause analyses to improve inventory accuracy
- Address and resolve all customer service issues
- Monitor and replenish supplies and equipment needed for the warehouse operations
- Provide coaching to personnel, fostering a productive work environment, empowering team to make changes to improve productivity
- Ensure system-related issues are addressed with IT or escalated an IT ticket for resolution.
Warehouse Night Manager
Edward Don & Company
Mira Loma, CA
01.2013 - 01.2014
- Manage lead and direct 20 union warehouse personnel assigned to the shipping department
- Coordinate daily activities to ensure they are managed in a way that aligns with the company's service and cost objectives, as well as the union contract
- Plan, assign, lead, and participate in all outbound activities; processing 8K-15K cartons daily
- Created nightly shift task lists to assign duties to each employee
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member
- Assessed and adjusted staffing levels to meet operational demands
- Leveraged data and analytics to make informed decisions and drive business improvements
- Actively participate in goal setting meetings with senior management
- Develop and participate in 'continuous improvement' environment that facilitates process enhancements.
Receiving Supervisor
Porsche Parts Distribution Center
Ontario, CA
01.2009 - 01.2012
- Supervise lead and direct 15 warehouse personnel assigned to receiving department
- Coordinate daily receiving activities, plan, assign, lead and participate in all receiving activities
- Manage Ocean log from Germany to US, scheduling containers from port to warehouse
- Workload planning based on lines and headcount; daily lines processed 2500-5000
- Managed productivity daily, weekly and monthly roll-up of KPI's
- Improved productivity from 25LPH to 35LPH optimized off load process and putaway process (Kaizen workshop)
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence
- Prepared incident reports and gathered data when accidents occurred on receiving floor
- Verified transactions, product orders, and shipping dates and entered information into databases and reports.
Returns Supervisor
01.2005 - 01.2009
- Actively manage 15 associates in returns department
- Manage all return claims from western region, Canada, Puerto Rico, 250 dealerships
- Participate in scheduling of all return claims, general restock, ASR, defective, recall, buybacks, damage, miss-pick, as well as issuing credit back to dealer's accounts within 48hrs
- Increased productivity 9LPMH to 19LPMH by optimizing operation, obsoleting paper trail and utilizing existing in-house program (Microsoft access) to expedite process.
Shipping Supervisor
01.2001 - 01.2005
- Oversee and guide 15 team members in the shipping department, managing tasks related to picking, packing, scheduling all carrier pickups
- Motivate assigned team members to perform at a level that meets or exceeds Porsche picking productivity 41 LPMH, meeting quality targets 99.97% picking error rate
- Increased productivity from 35LPMH to 41LPMH optimized shipping layout and order distribution, wave planning batching orders to maximize labor
- Training program created SOP for all new associates, standardized picking practices
- Participate in 'continuous improvement' (Kaizen workshop).
Education
Associate’s degree - Logistics Management
Chaffey College
01.2009
Skills
- Results oriented manager
- Lean principles
- Kaizen
- Order Fulfillment
- Transportation Management
- Team Builder
- Knowledgeable in all facets of DC operations from shipping, receiving, inventory, returns
- Strong background in logistics and carrier management
- Proficient in multiple WMS platforms SAP, AS 400, Via Ware to PKMS, NetSuite, Red Prairie, Info-Link
- Budget Management
- Cost Reduction
- Equipment Maintenance
- Conflict Resolution
- Inventory Management
- Contract Negotiation
- Route Optimization
- Problem-Solving
Languages
Spanish
Full Professional
ASL
Elementary
Timeline
Regional Warehouse Manager II
Subzero Group, Inc
01.2016 - Current
Operations Manager
Pacific Coastal (Contract Consultant)
01.2015 - 01.2016
Warehouse Manager
Troy Lee Designs
01.2014 - 01.2015
Warehouse Night Manager
Edward Don & Company
01.2013 - 01.2014
Receiving Supervisor
Porsche Parts Distribution Center
01.2009 - 01.2012
Returns Supervisor
01.2005 - 01.2009
Shipping Supervisor
01.2001 - 01.2005
Associate’s degree - Logistics Management
Chaffey College
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